Reviews (10,379)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

October 3, 2024

Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!

Ibeautylove
United States
18 days using the app
Zendrop replied October 4, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that our support team was quick to respond and able to resolve your issues. Your appreciation means a lot to us!

September 27, 2024

I would like to say I have interacted with support a couple times and their support is really really good. This last time Mariane, resolved the issue very quickly, their support has been exceptional.

Hola Fit
United States
29 days using the app
Zendrop replied September 30, 2024

Thank you for sharing your experience! We’re so glad to hear that Mariane was able to resolve your issue quickly. Your kind words about our support team mean a lot to us!

October 15, 2024

Great support from the team. I'm totaly new to dropshipping and they make my life a lot easier by answering all of my questions!

My Store
Canada
5 days using the app
Zendrop replied October 18, 2024

We're so glad to hear that the team has been supportive as you start your dropshipping journey! Having your questions answered can really ease the process. Thanks for sharing your positive experience!

October 28, 2024

This is by far the best supplier, top tiers suppliers & Top Tier pricing

My Store
United States
2 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! It’s fantastic to hear that you’ve found a top-notch supplier with great pricing. Your support is greatly appreciated!

October 26, 2024

Zendrop removed aliexpress feature terrible app

LabelsNY
United States
2 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback. We’re sorry to hear you’re unhappy with the recent changes. We’d like to understand your concerns better, so we’ll reach out to discuss this further and provide alternatives.

September 7, 2024

Amazing app and very friendly and helpful staff working in Zendrop ^_^ Specially Jo ^_^ was amazing in helping me out today ^_^ very much appreciated ^_^

M.B.
United Kingdom
12 months using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear that our support was able to fully assist you!

September 24, 2024

Easy to navigate and add products to my store.

TruGlo Fit
United States
About 1 month using the app
Zendrop replied September 26, 2024

We’re glad to hear that you find it easy to navigate and add products to your store! Simplifying your experience is what we strive for, and your feedback is greatly appreciated!

September 20, 2024

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

B-Products
Netherlands
2 months using the app
Zendrop replied September 23, 2024

Thank you for your fantastic feedback! We're delighted that Janelle could assist you so effectively. Your recommendation truly means a lot to us!

September 19, 2024

So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,

Kam Kam
Canada
3 months using the app
Zendrop replied September 20, 2024

Thank you for your positive feedback! We're thrilled to hear that you found our response times helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

November 25, 2024

The custom service is gold!

My Store
Sweden
About 14 hours using the app