Reviews (10,407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.
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Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.
Thank you for your valuable feedback! We’re glad to hear that you find our procedures seamless. We appreciate your suggestion about including reasons for declined fulfillment in the status emails and will definitely consider it for future improvements. Your input helps us enhance our service!
The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave me the same answer, the attention received was shameful, they made me waste time and money
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
Can't say enough great things about Zendrop. Their support team is always very responsive no matter what time of day. The integration to the store is seamless and immediate so fulfilling orders is a great experience. Not only do they have a great catalogue of products to sell from immediately but their ability to source products is just as great. Dashboard is simple to use and effective
They respond so quickly whenever i need help with something. Excellent service. Thanks.
Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate our quick responses and excellent service.
Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had Cyril helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone
thanksy you for yours help . i really appreacite . zendrop is professionnal
etant donne que je ne my connais absoument en rien en ce qui concerne E-Commerce cependant avec lassistance sans conditions . une assistance pour lancer ma boutique en ligne. conseils, methode et encouragement pour mieux m"en sortir
Thank you for your kind words! We’re thrilled to hear that you found our support helpful in launching your online store. It’s great to know we could provide you with the guidance and encouragement you needed. Best of luck with your E-Commerce journey!
Hasta el momento muy facil de hacer a integracion y el servicio al cliente ha sido muy bueno al momento de resolver dudas, es mi primera vez usando ZENDROP. todavia no he empezado a vender ya que estoy organizando la tienda pero se ve muy intresante
Thank you for sharing your experience! We're so glad to hear that the integration has been easy and that our customer service has been helpful. It’s great to know you're finding Zendrop interesting as you organize your store. If you ever need assistance as you move forward with your store or selling, feel free to reach out. We're here to support you every step of the way!
Muy atentos para cualquier duda y cualquier reclamo 10 de 10
Thank you for the amazing feedback! We're thrilled to hear that our team was attentive and responsive to your needs. A 10 out of 10 means a lot to us! We're always here to assist you whenever you need.
Customer Service has been amazing so far! Zendrop seems good and legit to start
Thank you for your positive feedback! We're happy to hear that you've had a great experience with customer service and feel confident about starting with Zendrop. If you need any further assistance, we're here to help!
I recently started using Zendrop for my dropshipping business, and it has been a game-changer! The platform is incredibly user-friendly, with a wide range of high-quality products to choose from, making it easy to find items that fit my niche. I just had a conversation with Jobelle and she helped me understand the different product pricing and shipping costs. I would recommend using Zendrop if you want to start your dropshipping business.
Thank you for your fantastic feedback! We’re delighted to hear that Zendrop has been a game-changer for your business and the support was able to assist you so effectively. Your recommendation means a lot to us!