Reviews (10,407)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

September 9, 2024

Truly exceptional customer support, i would give 10 stars and above. They are friendly, fast and are with you every step of the way.

Upright
United States
4 months using the app
Zendrop replied September 13, 2024

Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop.

September 15, 2024

Super friendly-to-beginners app, i got a free month once they knew that i am not financially ready to begin my drop-shipping journey! who else does that? Plus, the customer service staff is extremely professional with an almost-instant response, in my case her name was Mariane.

LIGHTS
Lebanon
7 days using the app
Zendrop replied September 18, 2024

Thank you for your review! We’re thrilled to hear that you found our app friendly for beginners and appreciated the free month. It’s great to know Mariane provided you with professional and prompt support.

October 17, 2024

Very helpful support

Inheritance Apparel
United Kingdom
4 months using the app
Zendrop replied October 23, 2024

Thank you! We're pleased to hear that you found our support helpful. We're always here to assist you!

November 27, 2024

En general cubre todos los puntos, excepto en LATAM, ya que los costos de envío son demasiado altos, y terminan quitando margen, pero sin incluir eso, es resto de la aplicación es perfecta, el soporte técnico, las variantes, los productos, realmente se esmeran por tener un buen servicio

Infinitulip
Chile
27 days using the app
November 14, 2024

Great Service! I am truly delighted

LemonLoot
India
27 days using the app
September 17, 2024

Customer service is top notch! They helped me with exactly what I needed to get back up and running! Thank you!

Crystalline Prana
United States
21 days using the app
Zendrop replied September 20, 2024

Thank you for the great feedback! We're thrilled to hear that our customer service was able to help you get back on track. Your satisfaction is our priority!

November 8, 2024

Pretty good

🎄 Frost & Festivity
United States
About 2 months using the app
Zendrop replied November 22, 2024

Thank you for the feedback! We're glad to hear you're happy with your experience. If there's anything we can do to make it a 5-star experience, feel free to let us know! We’re always here to help!

September 13, 2024

I am using Zendrop and I am very happy with the software. It works well and it is trustworthy! Customer support is amazing, they answer very quickly with good and useful answers

Komforth
Netherlands
2 months using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re thrilled to hear you’re happy with Zendrop and that our customer support has been so responsive and helpful.

August 19, 2024

Zendrop has been amazing to work with and to manage orders, products, and more with! Much easier and convenient than some other the other systems I have tried.

Giftorly
United States
11 months using the app
November 2, 2024

Customer support is top notch. 100% recommended in my book.

My Store
Nigeria
30 days using the app
Zendrop replied November 22, 2024

Thank you so much for the high praise! We're thrilled to hear you had a top-notch experience with our customer support. Your recommendation means the world to us!