Reviews (10,212)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 16, 2024

I just needed some help and Jo, From Zen drop help me out tremendously. A realistic image did not come with a variant that I needed to display in my store. I asked if she could get the image. Said what I could do is publish it to my store first then attach the image to the variant. Makes a lot of sense. A lot of time! Thanks Jo Play a marvelous help!

Originally I was going to list this specific item via CJ drop shipping. However they were not able to help me put together a bundle. How are trying to communicate with them. I just gave up and sourced the products of zendrop.

the 10eleven | 10twentyseven shop
United States
6 months using the app
July 19, 2024

Amazing customer service, good prices for the plans, wide variety of products, highly recommend

MIC goods
United States
7 months using the app
July 15, 2024

The help support at Zendrop is like no other. They responded to my question and took the time to make sure I had all the answers and resources I needed.

Gloria's Ideas
United States
6 months using the app
November 10, 2024

great team, very friendly and helpfull

SerenityProducts
Belgium
11 days using the app
August 21, 2024

recommend. Great customer support

Especially leather
Thailand
4 months using the app
July 7, 2024

Nice app and Great people. Cyril was extremely helpful in solving my account related issues: some features not showing up in the store. She was patient, and stayed online till the issue was solved!

Orionis Products
Canada
2 months using the app
June 27, 2024

I was having an issue with my subscription payment and Karrie came through and got it squared away in less than a minute, she made sure she understood what was needed, didn't run through a bunch of scripts, straight to the point so I could get back to running my business.

My Hair Journee
United States
About 2 months using the app
July 27, 2024

Zen drop is always wiling to go the extra mile for their customers. Attentive and efficient service. Highly recommended

Breakfast Club Golf
United States
3 months using the app
October 16, 2024

Great Customer Service!!

Velara & Co
Canada
24 days using the app
Zendrop replied October 18, 2024

Thank you! It’s wonderful to hear that you had great customer service. Your feedback is much appreciated!

July 19, 2024

i had amazing experience, the agent answer quick and always happy to assist you

MsFlawless
United States
4 months using the app