Reviews (10,206)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 3, 2024

my alliexpress importer doesnt work

SolutionSavvy
Netherlands
4 months using the app
Zendrop replied May 6, 2024

Thanks for sharing your review. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

September 28, 2024

malisima

Mi tienda
Ireland
About 3 hours using the app
Zendrop replied September 30, 2024

We're sorry to hear that your experience wasn't ideal. Please email us at austin@zendrop.com so we can assist you further.

February 25, 2024

If i could make 0 l would, the app is terrible, you are writing that it ships to many countries in fact i added some produczs to my store and tested if it sends to my location or not, and it did not, i tried Germany, i tried USA and i tried Georgia, non of them is working so if you are not sending in the main countris of the world than what the point lf the app? Thanks that did not bought premium, i am not recommending this app if you want to start droppshiping

Nikita Studio
Germany
7 days using the app
Zendrop replied March 4, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

December 11, 2023

Product costs are over double that on aliexpress or alibaba. Why bother?

To add:
- Handling/processing times take DAYS. Add that onto long shipping times and you've got unhappy customers
- Support staff take days to respond
- Sourcing staff don't care that their prices are double when questioned

Lushify
United States
17 days using the app
Zendrop replied December 13, 2023

Thanks for sharing your feedback here. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.

June 15, 2024

muy pocos productos y lo de la extensión de Aliexpress no me llego a funcionar

Spray tribe
Spain
4 months using the app
Zendrop replied June 24, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

April 20, 2024

Issue with integrating app to shopify, I am certain its shopify causing this issue however Zendrop cannot assists to fix this issue as they are saying its shopify who is at fault, but shopify is blaming Zendrop, wasted over 8hr dealing with this issue and still not resolved

Online Shop au
Australia
About 23 hours using the app
Zendrop replied April 22, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

February 26, 2024

He pagado un pro para una página pre construida hace una semana y no me allegado nada,así que no estoy muy contenta.Luego recibo un correo eletronico diciendo , hemos visto que a rebajado tu plan.

Mony Luxus
Spain
4 months using the app
Zendrop replied March 4, 2024

Thank you for sharing your feedback. On this we have reached out to you via email to assist you with this. Excited to get this to a resolution!

February 9, 2024

Didn't get 1 sale out of 1000 visitors in 5 days

Magical Little Dragon
Australia
3 months using the app
Zendrop replied February 12, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

November 15, 2024

charged 18 euro without warning

My Store
Latvia
Zendrop replied November 20, 2024

Thank you for sharing your feedback. We apologize for the unexpected charge. Please reach out to us at austin@zendrop.com directly so we can assist you further.

January 16, 2024

Great service, helped me a lot

Muftee express
United Kingdom
25 days using the app
Zendrop replied January 17, 2024

Hi there,

It seems like you left a one-star review but wrote down good reviews. Happy to assist you in revision of this review.