Reviews (10,124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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Some products have misleading images, the product available is not necessarily the image that is being shown--check the variants to get an accurate product. Do your due diligence and review the entire product listing before you import it to your store, this will save you a lot of work later.
I would recommend the app. Although, I am just getting started. I find it is flexable and well put together because I was able to find products that would work for my store.
Thank you!
Barbara
all in all its great, but still needs improvement with zen drop support( never possible to get the bot to the concrete problem) and improve the thank you cart
It is easy to use. I don't like that I have to wait until I make a sale to see a price for the item. It doesn't help me price things.
The Zendrop App itself is very well made and user-friendly. But other than that delivery times have been pretty ok so far (mostly 15-16 days) with some delays here and there. Also Thank You cards haven't been working so far and order credits don't show up (maybe because I'm on the trial of the Plus Plan). Anyways supportwise though, it's perfect. Theresa, Molly and ESPECIALLY Michael have been a really big help overcoming those issues and are always here for me if there are any more. They really seem to care about my business and are understanding and (I think is also a really big point) fluent in English! Overall okay Dropshipping service with perfect support. Again, thank you Michael for everything!
i find it little slower app to use. Some of the icons were hard to use. Look wise it was a great app.
I have only been using Zendrop for about a month and it’s been a good experience so far. Their customer service is prompt and they try to resolve any issues. My problem was I signed up to Plus plan with a 7 day free trial but Zendrop charged me right away. They did provide me the refund but the charge threw me off and I cancelled the plus plan right away without checking out all the features. Nonetheless so far so good. The only other thing is products take too long to arrive for my customers if they worked on shipping Zendrop can become huge.
Eles deveriam deixar algumas coisas mais claras para o vendedor realizar o processamento das vendas realizadas
First time ever hearing about this site so that's why i'm leaving 3 stars due to being new. I just started my online store and this site is helping a lot.
This is a good app but processing time takes longer than what they say. A customer bought a product about a week ago and zendrop took way longer than 1-3 processing days
Hi there! Thanks for the honest feedback. Yes, our estimated processing time can take a bit longer for a number of different reasons but this is very rare. We'd love to dig into this with you if you have the time. Please don't hesitate to shoot me an email at joshua@zendrop.com