Reviews (9,801)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment, along with fast shipping times that boost customer satisfaction and repeat business. The platform offers a wide range of high-quality products and seamless integration with major e-commerce platforms like Shopify. Customer support is highlighted as responsive and professional, with features like automated fulfillment and custom branding options enhancing operational efficiency. Additionally, the availability of educational resources such as live coaching calls and an academy are valued for supporting merchant growth.

Edited July 17, 2024

A good and wide selection, but backpacks for schoolchildren and all bags under the word bags are hard to find. They should be separated into school bags, accessories could be used for all smaller bags for cosmetics ....

Lastentarvikekauppa
Finland
10 days using the app
July 17, 2024

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

Myfayth
India
About 23 hours using the app
May 29, 2024

As a jewelry dropshipper, I do have a criticism in that most of their jewelry doesn't explicitly state the materials in the product description or product title. That being said, their products are affordable and of good quality. Also, their customer support is top-notch! They do most of the heavy-lifting for me in terms of reaching out to suppliers and asking them for that information, which is MUCH appreciated.

Etherea
United States
7 months using the app
August 3, 2024

I juest started with Zendrop, and they really dont lie. They have EVERY PRODUCT. And i love it. I did struggle with a little glitch that made me unable to link a few roduct variants, but with the help of their team, everything got fixed. The team is extremely fast at answering too, and at any given time of the day. I told them my prolem, and sent them the link of the product that dificuties, and boom. Each fixed in under two minutes. You can even see the change happen before your eyes. I really do recomend this and honnestly it would be a five start if it wasnt for the little bug.

My Store
Canada
About 1 hour using the app
August 6, 2024

User friendly software with exceptional customer support team!

GatorAte
Qatar
About 1 month using the app
June 27, 2024

Janelle was very polite and helpful in explaining to me how to Import a certain product. As the Aliexpress Importer is currently not working she showed me an alternative route.

My Store
United Kingdom
About 2 months using the app
June 10, 2024

At first I waas very frustrated with Zendrop because It was not letting me fufill my fist order but I contacted the support team. The support team was very kind and helped me out a lot! Thank you!

Glowave
United States
29 days using the app
May 24, 2024

I've had a lot of struggles with the AliExpress importer tool, and had to figure out another way to get a product from AliExpress to my store. I contacted their customer support and they are some of the most caring likeminded people i've ever gotten to speak to. They figure out your problem with you and truly do everything in their power to help!

The UltraVac
United States
3 months using the app
May 29, 2024

Zendrop has been a game-changer for my Shopify store with its fast shipping and high-quality products. Their user-friendly interface and automated fulfillment save me a lot of time. The customer support is top-notch and always ready to help. Highly recommend for anyone in the dropshipping business!

Salvora Amsterdam
Netherlands
About 1 month using the app
June 2, 2024

Top. Just that you need to pay shipping costs for every single product on a multiple product order grinds my gears a bit.

But it's fine for starters so dive right in and achieve the freedom you desire.

SuisseMotion
Switzerland
2 months using the app