Reviews (10,085)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 7, 2024

A bit too expensive for worldwide shipping, but the app is super convenient and easy to use.. and their customer support is top-notch!

Fnatek
United Arab Emirates
9 months using the app
Zendrop replied October 9, 2024

Thank you for your feedback! We’re glad to hear you find the app convenient and our customer support helpful. We appreciate your thoughts on shipping costs and will take them into consideration.

August 20, 2024

Absolutely love their customer service every time i've gotten stuck on something they have always be so eager to help figure it out definitely recommended.

Urneva
United States
About 1 year using the app
October 31, 2024

Support is on point with responding/reaching out to manufacturers about products/listings. Very easy to find what your looking for and I appreciate the transparency of the platform. No hidden fees and importing a product is so simple to do. I use the plus version and i'd say it's worth it for the price

Seraphae
United States
About 1 month using the app
Zendrop replied November 8, 2024

Thank you for your great feedback! We’re so glad to hear that you’ve had a positive experience with our support, product listings, and the overall transparency of the platform. It’s fantastic to know that the Plus version is working well for you and that importing products has been simple and seamless. We really appreciate your support and are excited to continue helping you grow your business!

October 22, 2024

This app has made my journey into Dropshipping SO smooth. Just a week ago I started learning about dropshipping, and the simplicity of Zendrop really helped me overcome the struggles that I had in mind about opening my store. The customer support is also lightning fast, even for me currently on their free plan, which was really surprising. Nothing but good experiences so far. Keep up the great work!

MeeowShop
Norway
7 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that Zendrop has made your dropshipping journey smooth and that our customer support exceeded your expectations. Your encouragement means a lot, and we’ll continue striving to provide great service.

October 18, 2024

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers.
Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

Moxie Maven
United States
14 days using the app
Zendrop replied October 29, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that our customer support exceeded your expectations and that Jobelle made a positive impact. Your loyalty and trust mean everything to us, and we’ll be sure to keep up the great work!

September 16, 2024

ZENDROP is wonderful.. I was new to this whole E-Commerce game and tried to research a lot, but Youtube videos were all the same, and basically led me to Zendrop.. Well lets just say, every day I am surprised on how easy they have made my experience. They are very friendly and informative and quick to respond. No waiting days.. Easy to find products and smooth syncing to my store.. I tried a couple of the others and cancelled after a week. Zendrop is the best one.. They Got you covered.

K & S Concepts Inc
United States
18 days using the app
Zendrop replied September 18, 2024

Thank you for your amazing feedback! We’re thrilled to hear that Zendrop has made your e-commerce journey so easy and enjoyable. It’s great to know you found our team friendly and responsive. We appreciate your recommendation and are here to support you every step of the way!

September 18, 2024

I wish i could do a 10 * i was recently the victim of scam on my store and Zendrop customer care was so freaking awesome. They never stop until everything was back to normal, thank you so much for the great work ethic, empathy and consistence everyone put into the work. Even when i told them to just deactivate and I’ll start over, they didn’t let me. I’m so grateful for everyone, a huge thank you for been so awesome at what y’all do

Lauryn's Dream
United States
11 days using the app
Zendrop replied September 20, 2024

Thank you so much for your heartfelt message! We're truly sorry to hear about your experience with the scam, but we're thrilled that our customer care team was able to support you so effectively. Your gratitude means the world to us!

September 16, 2024

they have the most professional customer service worker named Mariane. Who helped me with a little problem in no time! made my day so much better in a few min!

GreenPaws
Norway
About 2 months using the app
Zendrop replied September 18, 2024

Thank you for sharing your experience! We’re so glad to hear that Mariane provided you with such professional and timely support. It's wonderful to know she made your day better!

October 31, 2024

I had an excellent experience with the support team! They were incredibly patient and helpful, especially with resolving my subscription and billing issues. They went above and beyond to ensure everything was sorted out, and their professionalism made the process so much smoother. Highly recommend this app and their outstanding customer service!

Swan secrets
Algeria
About 2 months using the app
November 3, 2024

Answer quick. very nice and professional. Thank you Harvey for your support!

15% Body Fat Club
United States
About 1 year using the app