Reviews (10,193)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 5, 2024

Zendrop is a great platform to use with Shopify. They are always willing to help with any questions you have, and help you learn something new everytime you reach out! Great products and great support. I would love to have a customer service phone number to reach out to if it's available my only recommendation. Maybe they already do!

BrightLine Shops
United States
Over 1 year using the app
October 7, 2024

A bit too expensive for worldwide shipping, but the app is super convenient and easy to use.. and their customer support is top-notch!

Fnatek
United Arab Emirates
9 months using the app
Zendrop replied October 9, 2024

Thank you for your feedback! We’re glad to hear you find the app convenient and our customer support helpful. We appreciate your thoughts on shipping costs and will take them into consideration.

October 22, 2024

This app has made my journey into Dropshipping SO smooth. Just a week ago I started learning about dropshipping, and the simplicity of Zendrop really helped me overcome the struggles that I had in mind about opening my store. The customer support is also lightning fast, even for me currently on their free plan, which was really surprising. Nothing but good experiences so far. Keep up the great work!

MeeowShop
Norway
7 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We’re thrilled to hear that Zendrop has made your dropshipping journey smooth and that our customer support exceeded your expectations. Your encouragement means a lot, and we’ll continue striving to provide great service.

October 18, 2024

Ain't gonna lie this is the best supplier, fulfillment, and many more. I literally got $100 order credit with plus plan which is giving me room to spend and the customer service is top notch ngl. If you're not using this as sending your product i don't know what you are doing

BasedLine
United States
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for such an enthusiastic review! We’re thrilled to hear you’re enjoying our services and the benefits of the plus plan. Your satisfaction and support mean everything to us!

October 18, 2024

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers.
Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

Moxie Maven
United States
14 days using the app
Zendrop replied October 29, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that our customer support exceeded your expectations and that Jobelle made a positive impact. Your loyalty and trust mean everything to us, and we’ll be sure to keep up the great work!

September 13, 2024

very helpful! every time i have an issue i just go to zendrop support and they help me out very quickly!

Adneme
United States
Over 1 year using the app
Zendrop replied September 16, 2024

Thank you for your kind words! We’re glad to hear Zendrop support has been quick and helpful for you. We appreciate your feedback!

September 13, 2024

As a newcomer to Zendrop, my experience has been impressive, particularly thanks to their outstanding customer service team. They've been incredibly responsive and helpful, ensuring I have all the information I need to get started. Overall, Zendrop offers a smooth and supportive user experience that's perfect for beginners.

Mavenish
Canada
3 months using the app
Zendrop replied September 16, 2024

Thank you for the great feedback! We’re thrilled to hear that Zendrop’s customer service has made your start smooth and supportive. Your satisfaction means a lot to us!

November 15, 2024

Ive had a great experience with all the zendrop live agents. They have all helped me with my orders, and helped me have a great experience. Usman and Jemima have been great.

GG’s Palace
United States
10 months using the app
August 1, 2024

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had Cyril helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

Pawsome Haven
Canada
Over 1 year using the app
August 29, 2024

Customer Service has been top notch. From quickly sourcing products to fantastic customer service, I have enjoyed setting up my store so far with their products. Overall it's a pretty easy-to-use app, I'm excited to see how the process works once I get up and running. I know they are highly recommend by many dropshipping folks and am happy to join them in saying you won't regret it.

RevitaBand
United States
About 2 months using the app