Reviews (10,407)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

October 18, 2024

Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future

EveryDayEssentials
United States
3 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear that Harvey was able to assist you with your refund and clarify the charges. We appreciate your willingness to try us again in the future!

September 21, 2024

Amazing support, its the best platform to use with shopify. Perfect prices, perfect delivery dates and amazing support!

Blazzy
Czechia
4 months using the app
Zendrop replied September 23, 2024

Thank you for your fantastic review! We're thrilled to hear you find our platform perfect for Shopify. Your satisfaction is our ultimate goal!

November 16, 2024

The best

GadgetHeavenn
Greece
About 2 hours using the app
October 22, 2024

it is not working for me

ALL IN ONE
Canada
1 day using the app
Zendrop replied October 29, 2024

Thank you for your feedback. We're sorry to hear it's not working for you. Please reach out to austin@zendrop.com so we can further assist you and make it work for you. Looking forward to hearing from you.

October 2, 2024

Very good to deal with. Seem genuinely keen to make your eComm store successful.

Lymestone Treehouse
Australia
24 days using the app
Zendrop replied October 4, 2024

Thank you for your kind words! We’re committed to helping you succeed with your eCommerce store, and we’re glad to hear you feel supported. Your feedback means a lot to us!

September 21, 2024

Easy to add products to the site, and the 24/7 tech support is EXTREMELY helpful, I can get ahold of them at even the most absurd hours of the night, and they're always quick to respond. They have my vouch!

ShopTrends4Me
Canada
4 months using the app
Zendrop replied September 23, 2024

We appreciate your detailed feedback! It's great to know that adding products is a breeze and that our 24/7 tech support is meeting your needs. Thank you for your review!

October 1, 2024

Zendrop is echt dé app die je moet hebben als startende dropshipper. Het bevat alle informatie, stap voor stap uitgelegd. En ze hebben een super goede klantenservice die je 24/7 kan bereiken, en die je snel en uitgebreid te woord staan!

ByLouri
Netherlands
27 days using the app
Zendrop replied October 3, 2024

Thank you for your enthusiastic feedback! We're happy to hear that Zendrop is so useful for aspiring dropshippers and that you're happy with our customer service. Your experience is valuable to us!

September 28, 2024

Amazing and always super fast!

IVORY
United States
About 1 month using the app
Zendrop replied September 30, 2024

Thank you! We’re glad to hear you find our service amazing and fast. Your support is greatly appreciated!

October 1, 2024

Great customer service and very easy to use. Products are solid and a great testing ground for new ideas.

The branding features make all the difference for us.

Lou&Lixi
Netherlands
26 days using the app
Zendrop replied October 3, 2024

Thank you for your kind words! We're thrilled to hear you’re enjoying our customer service and product quality. It’s great to know our branding features are making a positive impact for you!

September 17, 2024

I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared.

Be careful!

Lisa Marie
United States
7 months using the app
Zendrop replied September 20, 2024

We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.