Reviews (10,212)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 7, 2024

Amazing!

Petit Cub
United States
2 months using the app
Zendrop replied November 22, 2024

Thank you! We're so glad to hear that you had an amazing experience. We truly appreciate your support!

June 7, 2024

I have to say that joining Zendrop is one of the best decisions I have made, I love there products and their customer service is top notch. There has never been a time when I had an issue and had to contact support and they couldn't help me. My last issue I was helped by Jobelle and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move, because of all the benefits including the live trainings. These are done weekly and are full of knowledge and ideas on growing your business, Thomas is a great teacher

Carbone's Marketplace
United States
Over 1 year using the app
June 29, 2024

I recently interacted with Zendrop's support team and was thoroughly impressed.Incredibly quick, addressing my queries almost immediately and providing detailed responses within hours.Clear, accurate information demonstrating a deep understanding of the platform.Top-notch, explaining complex processes in simple terms and maintaining a polite, professional demeanor.Excellent, providing immediate solutions and proactive advice to prevent future issues.Outstanding, with follow-ups to ensure everything was running smoothly.Zendrop's support team offers exemplary customer service. Their responsiveness, expertise, communication, problem-solving, and follow-up make for a seamless, satisfying experience. Highly recommended.

MyGlora.com
United Kingdom
5 months using the app
August 12, 2024

Jemima was incredibly helpful in linking products and answering additional questions. Excellent support!

Velvet Fashion
Netherlands
8 days using the app
June 29, 2024

I usually don't like to use the help function on websites because it is not always helpful. But Joshua helped me out and did so very quickly. He had the answers to all of my questions and I did not need to repeatedly explain my problem to a bunch of different bots and helpers to get them. I explained once to the bot and then Joshua knew the situation and helped promptly. Zendrop is great.

Tenjin Warehouse
United States
3 months using the app
July 7, 2024

I had a lot of questions for them. I didnt understand a lot of things ( how, why, where...) Their support team is great, had patience for me and my questions.

My Store
Croatia
24 days using the app
August 27, 2024

best customer support i've seen so far!

Hauzhold
United Kingdom
17 days using the app
November 21, 2024

great support services

My Store
Spain
1 day using the app
August 5, 2024

very knowledgeable and helpful every time! excellent service!

AruraFlowBottle
United States
18 days using the app
July 15, 2024

great and fast help, I spoke to Ian and he was extremely helpful and responded and sorted out my problem fast

1Paw Planet
South Africa
4 months using the app