Reviews (10,407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.
Refine
-
By rating
customer service is excellent very fast responses and very helpful i highly recommend them
Thank you for your wonderful review! We're glad to hear that our Zendrop team has been helpful.
I had a great experience with the support team! They responded quickly and were super friendly, I really appreciate their dedication to customer care. Highly recommend!
Thank you for the wonderful feedback! We’re so glad to hear you had a great experience with our support team. Your appreciation means a lot to us,
Very happy with Zendrop, easy integrations, great prices and fullfilment, easy to use and always fast help!
Thank you for your wonderful feedback! We're so glad to hear that you’re enjoying Zendrop and finding it easy to use.
My secret weapon for dropshipping success. The platform is intuitive and packed with features, but the real standout is their amazing customer support. They're always there to help, no matter how big or small the issue. If you're serious about dropshipping, Zendrop is a must-have.
Thank you for the fantastic feedback! We’re delighted to hear that Zendrop’s features and customer support have been so valuable to your dropshipping success. Your recommendation means a lot to us!
Great service when you have a question about a order. Janelle did great with answering my questions and helping me fix the issue.
Thank you for your feedback! We're happy to hear that Janelle provided great service and helped resolve your issue. Your satisfaction is our priority, and we appreciate your support!
Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!
Thank you for your wonderful feedback! We’re thrilled to hear that our support team was quick to respond and able to resolve your issues. Your appreciation means a lot to us!
I appreciate the customer support, quick and well informed
Thank you for your kind words! We’re thrilled to hear you had a positive experience with our customer support. Your feedback motivates us to continue delivering the ultimate service!
What a great customer service. All the Zendrop team is very helpful.
Thank you for your wonderful feedback! We're glad to hear that our Zendrop team has been helpful.
Jobelle was a great help with my 403 connection error. It took less than 15 mins to be completed—sigh of relief. I can add my products.
Thank you for sharing your experience! We're so glad to hear that Jobelle was able to help you resolve your the error quickly. It’s wonderful that you can now add your products without any hassle.
The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave me the same answer, the attention received was shameful, they made me waste time and money
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.