Reviews (10,381)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

September 16, 2024

Recently joined Zendrop and I am absolutely amazed with their customer service response time. Ian was very helpful and immediately sorted it out for me.

Trendtwist
United Arab Emirates
8 days using the app
Zendrop replied September 18, 2024

Thank you for your feedback! We’re thrilled to hear that you’re enjoying Zendrop and that Ian was able to assist you quickly.

October 30, 2024

Great app and the staff is excellent.

Ambizioso
United States
8 days using the app
Zendrop replied November 1, 2024

Thank you for your kind words! We're thrilled to hear that you find our app great and our staff excellent. Your support means a lot to us!

October 9, 2024

Great service! Friendly and very helpful

Skijnn
South Africa
3 days using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're delighted to hear you had a positive experience with our service. Your support means a lot to us!

November 27, 2024

En general cubre todos los puntos, excepto en LATAM, ya que los costos de envío son demasiado altos, y terminan quitando margen, pero sin incluir eso, es resto de la aplicación es perfecta, el soporte técnico, las variantes, los productos, realmente se esmeran por tener un buen servicio

Infinitulip
Chile
27 days using the app
October 14, 2024

Super service, très rapide même à 00H heure française !
Personnel très aimable et serviable, merci :)

SoFiltre
Belgium
About 2 months using the app
Zendrop replied October 18, 2024

We're glad to hear you had such a positive experience! It’s impressive that the service is so responsive at all hours. Thank you for sharing your feedback!

November 19, 2024

understanding, knowledgeable and willing to help

Sno's Finds
United States
About 1 month using the app
August 16, 2024

Because of the help Mariane provided when there was a mixup with account emails. She was professional, quick, and helpful, a trio of qualities rarely found with helpdesk professionals.

The Family Store
United States
About 2 months using the app
November 25, 2024

Muy contento con la facilidad de uso y lo rápido que contesta el personal, la atención al cliente es excelente.

Airo Breathing
Spain
10 days using the app
November 12, 2024

Good!

Tycon
Netherlands
About 1 month using the app
July 30, 2024

This is my favorite dropshipping app by far! The customer support is fast and effective. I really appreciate how user-friendly it is as well and that there are high quality products to choose from with reasonable shipping times unlike ali express

Kitchen Crafters
United States
5 months using the app