Reviews (10,408)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.
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Jobelle was a great help with my 403 connection error. It took less than 15 mins to be completed—sigh of relief. I can add my products.
Thank you for sharing your experience! We're so glad to hear that Jobelle was able to help you resolve your the error quickly. It’s wonderful that you can now add your products without any hassle.
The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave me the same answer, the attention received was shameful, they made me waste time and money
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
I recently had the pleasure of working with Mariane from the Zendrop team, and I couldn't be more impressed with her exceptional service. From the moment I reached out with my inquiry, she was incredibly responsive and attentive to my needs. Mariane went above and beyond to ensure that an additional variant of the product was added to the listing, which made a significant difference for my business. Her efforts and dedication truly made the process seamless and stress-free. Thank you, Mariane, for your outstanding support and for making my experience with Zendrop a fantastic one!
Thank you for sharing your great experience with Mariane! We're thrilled to hear her exceptional service made such a positive impact on your business. Your feedback is truly appreciated!
Happy with the customer service. Juan did a great job clearing up my confusion on my newly built store. Thumbs up!
Thank you so much for your kind words! We're thrilled to hear that Juan was able to help you. Your feedback means a lot to us!
Nina is the best customer support I have ever dealt with in platform. Zendrop is lucky to have her.
Thank you for your feedback! We’re thrilled to hear that Nina provided you with such excellent support. We’re indeed lucky to have her on our team! Your kind words are truly appreciated!
great app especially the help center and the product sourcing
Thank you for your kind words! We’re thrilled to hear you find our app, help center, and product sourcing valuable. Your satisfaction is important to us!
The team was incredibly helpful and patient in answering all of my questions, making sure I fully understood the process. A special thanks to Khubaib for going above and beyond with his assistance!
Thank you for sharing your positive experience! It’s great to hear that Khubaib and the team provided such valuable support
I would like to say I have interacted with support a couple times and their support is really really good. This last time Mariane, resolved the issue very quickly, their support has been exceptional.
Thank you for sharing your experience! We’re so glad to hear that Mariane was able to resolve your issue quickly. Your kind words about our support team mean a lot to us!
Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.
Thank you so much for your wonderful feedback! We're thrilled to hear that you’re happy with our support team and enjoy using the app. Your recommendation means a lot to us!
Shiza Latif was very helpful in answering my question. 10/10 service, 5 stars, would recommend Zendrop to anyone. Thank you Shiza!! :)
Thank you for your fantastic feedback! We're so glad to hear that Shiza was able to assist you effectively. We appreciate the rating and your recommendation of Zendrop!