Reviews (10,131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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Customer service is top notch!
The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store.
Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link.
With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.
Very happy with Zendrop, every time have a question customer support is fast, professional, and knowledgeable. Jemima help me today and she was amazing.
Great Customer Service!!
Thank you! It’s wonderful to hear that you had great customer service. Your feedback is much appreciated!
Fast and to-the-point service :-)
I got very quick and helpful customer service. I can recommend contact them by chat. It's so quick.
Simply the best supplier to make the drop and to create a solid brand around a product or more than one, very good for those who want to start creating their venture or more professional source of extra income, very good support being fast and attentive!
Zendrop is a good platform to import products to your Shopify webshop. i was helped by Juan and he was very nice. the overall service of Zendrop is very nice.
10/10 with help quick and easy! they staff are nice and they will help you with any issue you have
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
really enjoyed.
Thank you for your feedback. We truly appreciate it.
The price is a bit high to use this in Australia, thou, it all comes down to pricing strategy. The support team is very responsive, thoughtful, easy to communicate, and a big help.