Reviews (10,425)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

September 11, 2024

I recently started my journey in e-commerce, and I'm so impressed with Zendrop's support! Every question I've had was answered quickly and thoroughly. Their customer service is outstanding and has made the whole process so much easier. If you're looking for a reliable platform with excellent support, I highly recommend Zendrop!

bablshop
Austria
19 days using the app
Zendrop replied September 13, 2024

Thank you for your wonderful feedback! We’re thrilled to hear our support has made your e-commerce journey smoother. We appreciate your recommendation.

July 8, 2024

I have been using Zendrop for my Shopify store for many months now, and you really get what you pay for, even on the free plan they offer. I would definitely recommend Zendrop to all dropshippers. You're missing out if you don't have Zendrop, let me just put it that way.

HomiConnect
Denmark
11 months using the app
September 3, 2024

It is so good to have great support team when you are going to start somthing new, there are so many tecnical issues you can stuble upon. Zendrop have a greate support team that always point you in the right direction or help you out then and there. I couldent do without! Thanks for always helping

moist beauty
Norway
19 days using the app
Zendrop replied September 6, 2024

Thank you for sharing your experience with us and we're glad to hear a positive feedback from you!

August 1, 2024

I have to say that joining Zendrop is one of the best decisions I have made, I love the products and their customer service. My last issue I was helped by Kelley and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move.

Maybelia
Netherlands
8 months using the app
Edited August 11, 2024

Zendrop has the best customer service, they would not end the chat until I was completely satisfied. They are great at sourcing products as well, was easy to get a product to my store. So much better than AutoDS in my opinion.

They give you 3 months for their plus service for at 50% off for 3 months and $200 in credits for orders, lot of time to enjoy the benefits. Getting so much sourced to my store was easy, took them 1 day to find the products that I was looking for.

I will be sticking with AutoDS.

Infurtuation
United States
5 months using the app
October 24, 2024

Profissional assistence, good products

ModermiScape
Mozambique
27 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We’re glad to hear you experienced professional assistance and found good products. Your support is greatly appreciated!

October 8, 2024

They are best supplier I've ever worked with.

Softy Paws
United States
2 months using the app
Zendrop replied October 9, 2024

Thank you for the fantastic feedback! We’re thrilled to hear that you consider us the best supplier you’ve worked with. We appreciate your support!

August 23, 2024

Zendrop has been fantastic fulfillment service for my ecom store. Their platform is easy to use, and their product range is large. What really stands out is their customer support. Pretty much every time I have had a conversation with support, they have always been extremely helpful and just put out great vibes. Highly recommend Zendrop to anyone needing reliable fulfillment and great customer service.

ErgoFit™
United States
About 1 month using the app
September 7, 2024

Amazing app and very friendly and helpful staff working in Zendrop ^_^ Specially Jo ^_^ was amazing in helping me out today ^_^ very much appreciated ^_^

M.B.
United Kingdom
12 months using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear that our support was able to fully assist you!

September 19, 2024

Zendrop is an excellent platform for eCommerce and dropshipping. Their responsiveness is superb – they answer queries promptly and thoroughly. The team’s professionalism is evident in their expertise and how efficiently they manage everything. What truly stands out is their patience. They take the time to guide you without rushing, making the process easy to follow. If you’re serious about building an online business, Zendrop comes highly recommended

My Store
United States
5 days using the app
Zendrop replied September 23, 2024

It’s wonderful to hear that you find Zendrop to be an excellent platform for eCommerce and dropshipping. Thank you for sharing your detailed feedback!