Reviews (10,408)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

October 5, 2024

glad i'm working with zendrop

SerenLuxe
Canada
8 days using the app
Zendrop replied October 8, 2024

We're glad to hear that you're enjoying your experience with Zendrop!

December 17, 2024

I just wanted to share how thankful I am of Shiza. I goof up and selected AI to build a store, not knowing that it would create a brand new store. Turns out the username and password was lost before I was able to write it down, so I could not access the newly created account to remove it from my Zendrop account. Shiza helped in removing the unwanted store and connect me to my store. Thanks Shiza for handling my mix-up quickly and professionally.

My Store
United States
10 minutes using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to quickly and professionally resolve your issue. It's great to know that you could get back to your store without any hassle. We truly appreciate your feedback and Shiza's excellent support!

September 16, 2024

they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!

Paws N’ Chill
United States
4 months using the app
Zendrop replied September 18, 2024

Thank you for your wonderful feedback! We’re so glad to hear that you found our team helpful and that the product sampling process worked well for you. Your recommendation means a lot to us!

November 10, 2024

they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it

Cat'n'Pets
Canada
About 2 hours using the app
Zendrop replied November 20, 2024

We sincerely apologize for the unwanted fees you’ve encountered, and we understand your frustration. This is not the experience we want to provide. We'll be reaching out to resolve any concern you may have.

September 18, 2024

I am 100% new to drop-shipping and didn't even know that Shopify existed. It has been a slow learning process and have made several mistakes setting up my account in Shopify. But the only thing that is easy for me to understand and handle is Zendrop. And whenever I get stocked, I use the chat box and there is always someone ready to assist me. I love using Zendrop. It has made my drop-shipping journey much easier.

My Urban Goods
United States
3 months using the app
Zendrop replied September 20, 2024

Thank you for sharing your experience! We're thrilled to hear that Zendrop has made your dropshipping journey easier, especially as you learn about Shopify. It's great to know our support team is there for you whenever you need help. We appreciate your feedback and are here to support you every step of the way!

October 22, 2024

great APP,will recommend it!

Alansma
China
About 17 hours using the app
Zendrop replied October 29, 2024

Thank you so much! We’re glad you love the app and appreciate your recommendation!

November 30, 2024

Great customer support with Liezel, quick and easy access to everything and the Zendrop academy is a perfect tool to get started and understand what dropshipping is about.

PetzNpaws
Sweden
23 minutes using the app
September 20, 2024

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

B-Products
Netherlands
2 months using the app
Zendrop replied September 23, 2024

Thank you for your fantastic feedback! We're delighted that Janelle could assist you so effectively. Your recommendation truly means a lot to us!

September 24, 2024

Easy to navigate and add products to my store.

TruGlo Fit
United States
About 1 month using the app
Zendrop replied September 26, 2024

We’re glad to hear that you find it easy to navigate and add products to your store! Simplifying your experience is what we strive for, and your feedback is greatly appreciated!

September 27, 2024

Vente inexistent apres 2 semaines, service a la clientele (au vender)introuvable,impossible de savoir si le site que vous mavez vendu est fonctionnel 2 semaines sans aucune vente,prix t-SHIRT BEAUCOUP TROP CHER !

EnjoyHomePlus
Canada
25 days using the app
Zendrop replied September 30, 2024

We're sorry to hear that your experience wasn't ideal. We'll reach out to you to further assist you with your concern.