Reviews (10,410)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

September 18, 2024

Ok! So these is probably a little frustrating signing up and linking Shopify to Zendrop. But I was helped my Jemima who was so patience with me and walked me through my login and helping me connect to my Shopify. I really to like this app and the flow of picking the products along this the features. I give this a 5 star review because Jemima assisted me when I had no idea what was going on and was kind during the processes. Thank you again Jemima

Glam Spa Beauty Shop
United States
3 months using the app
Zendrop replied September 20, 2024

Thank you for your fantastic review! We’re so glad to hear that Jemima provided you with the patient and helpful support you needed. It’s great to know you’re enjoying the app and finding it easy to use. Your feedback means a lot to us, and we’ll be sure to pass on your thanks to Jemima!

September 25, 2024

Just worked with Mariane at Zendrop support and I was able to get my questions answered and the process was very smooth.

CEW Store
United States
About 1 month using the app
Zendrop replied September 30, 2024

Thank you for sharing your experience! We’re delighted to hear that Mariane was able to assist you smoothly. Your feedback means a lot to us!

September 16, 2024

they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!

Paws N’ Chill
United States
4 months using the app
Zendrop replied September 18, 2024

Thank you for your wonderful feedback! We’re so glad to hear that you found our team helpful and that the product sampling process worked well for you. Your recommendation means a lot to us!

September 17, 2024

I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.

My Store
United States
3 months using the app
Zendrop replied September 20, 2024

We're thrilled to hear that your promo code issue was resolved satisfactorily! Thank you for your feedback, and we’re glad you’re off to a good start!

September 7, 2024

Amazing app and very friendly and helpful staff working in Zendrop ^_^ Specially Jo ^_^ was amazing in helping me out today ^_^ very much appreciated ^_^

M.B.
United Kingdom
12 months using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear that our support was able to fully assist you!

September 19, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. Great product selection. Highly recommended

VXR
Canada
2 months using the app
Zendrop replied September 23, 2024

Thank you so much for your kind words! We’re thrilled to hear you’re happy with our support and product selection. Your recommendation means a lot to us!

October 8, 2024

They respond so quickly whenever i need help with something. Excellent service. Thanks.

SchmickWear
Australia
4 days using the app
Zendrop replied October 10, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate our quick responses and excellent service.

October 18, 2024

I love zendrop, great product and the best support! But the new billing feature is ass! You get charged 19$ for linking one product!

Seralina.de
Germany
About 22 hours using the app
Zendrop replied October 23, 2024

Thank you for sharing your thoughts! We appreciate your feedback on the new billing feature and understand your concerns. We're sorry for any frustration this has caused, and we'll reach out to you soon to discuss it further.

September 13, 2024

fast and professional support

Benelus
Croatia
5 months using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We're glad to hear you experienced fast and professional support.

October 9, 2024

Great service! Friendly and very helpful

Skijnn
South Africa
3 days using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're delighted to hear you had a positive experience with our service. Your support means a lot to us!