Reviews (10,410)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

October 2, 2024

First impression; Great customer service!

zleepyz
Sweden
8 days using the app
Zendrop replied October 4, 2024

Thank you for your feedback! We're delighted to hear that you had a great first impression with our customer service. We’re here to help!

September 14, 2024

Ansprechpartner immer sofort da. Schnelle Bearbeitung

HouseHoldHeaven
Germany
4 months using the app
Zendrop replied September 16, 2024

Thank you for the positive feedback! We're glad to hear that our responsiveness and quick processing are meeting your expectations.

December 3, 2024

Please do not download this spamming app, I got charged without any use of their services.

Best Bark Blooms
India
13 minutes using the app
Zendrop replied December 13, 2024

We sincerely apologize for the inconvenience caused and understand your frustration. We will reach out to you to further assist and resolve this issue.

September 16, 2024

I’ve been using Zendrop for a while now, and the customer service has been outstanding every step of the way. Anytime I’ve had a question or faced an issue with orders or products, their support team has been incredibly responsive, often getting back to me within minutes. They are always friendly, patient, and willing to ensure everything runs smoothly.

Egga Concept
Romania
3 months using the app
Zendrop replied September 18, 2024

Thank you for your fantastic feedback! We’re truly glad to hear that our customer service has consistently met your needs and that our team has been responsive and supportive.

October 2, 2024

I’ve been using Zendrop with my Shopify store, and it has completely transformed my drop shipping business! The integration is seamless, making it super easy to import products and manage orders. The product selection is fantastic, offering fast shipping options, which has significantly improved my customer satisfaction. I love the automation features, especially the automatic fulfillment and real-time order tracking which saves me so much time and effort! If you're looking to streamline your drop shipping business, Zendrop is a game changer. Highly recommended

Everyday LUXE
United States
8 days using the app
Zendrop replied October 4, 2024

Thank you for sharing your experience! We're thrilled to hear that Zendrop has transformed your drop shipping business. It’s great that you find the integration seamless and appreciate the product selection and fast shipping options. We're glad the automation features are saving you time and effort! Your recommendation means a lot to us!

September 11, 2024

We recently had an amazing experience with Zendrop's team, specifically with Shiza. So far our experience with Zendrop has been seamless and enjoyable. Highly recommend their service!

Optixi
Canada
5 months using the app
Zendrop replied September 13, 2024

Thank you for your review! We're thrilled to hear you had a great experience with Shiza and our team. We appreciate your recommendation!

September 17, 2024

Fantastic Customer Service. Helped me to resolve my issue speedily.

Hair Haven Essentials
United States
2 months using the app
Zendrop replied September 20, 2024

Thank you for your kind words! We're delighted to hear that our customer service team was able to resolve your issue quickly. Your satisfaction is important to us!

January 7, 2025

scam

Olovaz
France
3 minutes using the app
Zendrop replied January 14, 2025

We’re truly sorry for any negative experience. We understand how you feel and rest assured that our team will reach out to assist you and work towards a resolution.

September 24, 2024

Absolutely amazing. Efficient with orders and customer service and all of the analytics .Everything is visible in one place and quick and easy to find.

Wearluxe
United Kingdom
24 days using the app
Zendrop replied September 26, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find our order efficiency, customer service, and analytics so helpful. Making everything easily accessible is our ultimate goal!

September 15, 2024

Zendrop help was so knowledgable! Super helpful and I was able to talk to a human within seconds!

Glow Vibes Chic
United States
3 months using the app
Zendrop replied September 18, 2024

Thank you for your review! We're delighted to hear that you found our support knowledgeable and responsive. Connecting you with a real person quickly is always a priority for us.