Reviews (10,381)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

August 3, 2024

Best customer support! Cyril was very helpful and made sure that whatever questions I had were answered. Highly recommend! Everything is so organized and the quality of the products are great!

Always and Forever
United States
6 months using the app
August 19, 2024

Zendrop. Absolutely fantastic! The products are of excellent quality, and the customer service is top-notch. Fast shipping and beautifully packaged. Highly recommended for anyone looking for a seamless shopping experience!”

Belproche
United States
3 months using the app
August 31, 2024

Zendrop has great products and amazing customer service. It is currently 1:30 AM and I was having trouble then decided to message for help and they got back with me in a matter of a couple of minutes. (Ian deserves a raise;) ) 10/10 would recommend!

My Store
United States
About 22 hours using the app
Zendrop replied September 6, 2024

We’re thrilled to hear about your positive experience with Zendrop and our customer service team. We appreciate your feedback and recommendations.

December 5, 2024

good

Ma boutique
France
8 days using the app
Zendrop replied December 20, 2024

Thank you for the five stars! We truly appreciate your feedback and are glad to have been able to assist you!

August 5, 2024

The support team has been great. I am still trying to figure out the ins and outs of the application, but everyone was very helpful at zendrop.

Nanomads
United States
5 months using the app
August 21, 2024

Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.

My Store
United States
21 days using the app
August 1, 2024

I have to say that joining Zendrop is one of the best decisions I have made, I love the products and their customer service. My last issue I was helped by Kelley and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move.

Maybelia
Netherlands
About 1 month using the app
October 21, 2024

great service

Warming Mat
Canada
18 days using the app
Zendrop replied October 29, 2024

Thank you! We really appreciate your feedback and are glad you enjoyed the service!

October 17, 2024

Very helpful support

Inheritance Apparel
United Kingdom
5 days using the app
Zendrop replied October 23, 2024

Thank you! We're pleased to hear that you found our support helpful. We're always here to assist you!

August 8, 2024

The first thing that hooks me is the assistance they are giving. Its top notch! They will actually help you with your problem. Couldn't be happier with the experience. Especially Juan. He is very helpful.

Canvas & Co
Philippines
3 months using the app