Reviews (1,460)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its responsive customer support and seamless Shopify integration, which simplifies product sourcing and order fulfillment. They value its automation features, like automatic fulfillment and real-time tracking, which boost operational efficiency. Additional perks include the use of a single subscription across multiple accounts and options for branded packaging. The platform also offers educational support to optimize usage.
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I am very satisfied with Zndrop's customer service. They answer all my messages with courtesy; bravo. I would have given them 5 stars if there hadn't been a problem processing my order, but since they did a good job of finding the source of the problem, I was reassured.
Special thanks to Nyka and Harvey for their professionalism.
Nina
Thank you so much for the thoughtful feedback, Nina! We're really happy to hear that our team, especially Nyka and Harvey, provided you with professional and courteous ...
Janelle is an amazing customer support person. She helped me a lot with my questions and problems that appeared. We need more people like her in the customer support area.
They answered all my questions. They are charming people, especially Jo, she helped me a lot, talking for a long time to answer all questions, I don't know how to thank her enough.
Thank you guys
Thank you for the amazing feedback! We're so happy to hear that Jo was able to assist you and make sure all your questions were answered. We’ll make sure she knows how much ...
Best app used so far! Quick and automated, great customer support 24/7
Exceptional support! Rafaela was incredibly helpful, professional, and fast in assisting me with the verification process. Everything was handled smoothly and efficiently. Highly recommend!
* Zendrop team responds to messages quickly.
* Effective solutions to problems.
* Janelle is very friendly. She helps me a lot.
Amazing customer service. Always eager to help customers and have a lot of time and patience for customers.
5 day refund policy + unreasonable customer service meant I was charged and refused a refund for downloading the app for about 20 minutes while I was showing someone... Free plan available? Not so sure.
Sorry to hear about your experience. We understand your frustration and appreciate your feedback. We'll reach out to you as soon as possible to assist you further.
Extremely small product selection, insane shipping times and shipping costs and they're constantly trying to upsell other services (discover winning ads with this, become a master trader with that etc.). They don't offer any chat/help, all in all it looks like they're here not "for the money" per se, but to trick you out of your money. In any case, that's what I got from them. I don't mean to ...
We’re really sorry to hear this and truly appreciate you taking the time to share your feedback. We understand your concerns and please reach out to austin@zendrop.com so we ...
I can highly recommend Zendrop for dropshippers. Their UX is very user friendly compared to some other similar companies out there. I had also a great customer service experience with Hasnain, who answered in a second and I got immediate response on my question.
Thank you for your recommendation! We're thrilled to hear that you find Zendrop's UI user-friendly and that Hasnain provided quick and excellent support. We appreciate you ...