Reviews (10,374)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

November 1, 2024

Zendrop is much more than a vendor, they have unbeatable prices resources coaching calls a community they even have print on demand now I cannot wait to start trying it and customer service is unbeatable always always beyond helpful I cannot think y'all enough!

FurbabiesRus
United States
4 months using the app
Zendrop replied November 22, 2024

Thank you so much for your amazing feedback! We're thrilled to hear how much you value everything Zendrop offers, from unbeatable prices to resources, coaching calls, and our new print-on-demand service. It's great to know our customer service has made a positive impact as well.

November 18, 2024

I’ve been using Zendrop and it has completely transformed my dropshipping business. The platform is incredibly user-friendly, with a seamless integration to Shopify, making it easy to find high-quality products and start selling fast. The best part? The fast shipping times, especially for U.S.based orders, which has helped me improve customer satisfaction significantly.

Zendrop's product catalog is impressive, and I love the fact that they handle everything from sourcing to fulfillment. Their customer service is top-notch too, always responsive and ready to help.

If you’re serious about scaling your dropshipping business, Zendrop is an absolute must!

Beautify Clear
United States
5 days using the app
November 25, 2024

I just had a chat with one of the customer representatives, and I must say, she was incredibly helpful! Her professionalism and willingness to assist made my experience smooth and stress-free. What an amazing person – truly a shining example of excellent customer service.

Thank you,

Shize,

Normsonline
United Kingdom
About 1 month using the app
November 20, 2024

Zendrop is the best for dropshipping, thousands of products available. But what I like the most is customer service. Very friendly and really helpful. And they take less than 1 minute to get back to you!

House Of Daisy
United Kingdom
About 1 month using the app
November 22, 2024

Excellent Customer Service Experience with Zendrop -

I’ve had a great experience with Zendrop so far. I encountered an issue with my business in the early hours of the morning, around 3:30 AM, and didn’t expect a quick response from their customer support team. To my surprise, I received a reply within moments. The representative was incredibly helpful and resolved my issue in just a few minutes. Zendrop’s service is fast, efficient, and friendly. Highly impressed and very satisfied!

Rep Phantom
Croatia
18 days using the app
November 15, 2024

She was great and professional. Most of all knew exactly what to do with the issue i was having and solved it! Thanks!

The Clarimind
United States
2 months using the app
October 31, 2024

Fantastic service. very efficient and fast. Those support people know what they are talking about. My issue was resolved within minutes. Thanks again

Roliac
Canada
About 2 months using the app
Zendrop replied November 1, 2024

Thank you for the fantastic feedback! We’re so glad to hear that our support team was efficient and able to resolve your issue quickly. Your appreciation means a lot to us!

November 7, 2024

I am just starting with Zendrop with my new store. I had a problem med inventory. Zendrop have a very helpful customer service, they was in contact with me several times until I solved my problem. thanks.
they have a lot of products, with acceptable shipping time. I will try Zendrop products and prices, while I have very good feelings until now

MAHYSTYLE
Norway
12 days using the app
Zendrop replied November 22, 2024

Thank you for sharing your experience! We're so glad to hear that our customer service was able to assist you in resolving your inventory issue. It's great to know you're happy with the variety of products and shipping times. We’re excited to be part of your journey and appreciate your trust in Zendrop.

December 11, 2024

Shiza helped me so much in being able to show my newly imported products into my store that no one could see before from before! Thank you Shiza!

Chic Glamorous
United States
11 days using the app
Zendrop replied December 13, 2024

Thank you for the great feedback! We're so glad Shiza could help you get your products visible in your store. We really appreciate you sharing your experience!

December 5, 2024

I recently had a concern about my billing cycle and reached out to Zendrop's support team. Harvey, the representative I spoke with, was incredibly prompt and helpful in resolving my issue. He took the time to explain the breakdown of my bill, which I greatly appreciated. As someone new to Zendrop and Shopify, this level of support has been very reassuring. I look forward to continuing to work with Zendrop and highly recommend their service!

Eyefull Needs
United States
27 days using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're so glad to hear that Harvey was able to resolve your billing concern promptly and provide clear explanations. It’s great to know that the support has been reassuring as you navigate Zendrop and Shopify. We appreciate your recommendation and look forward to continuing to support you!