Reviews (1,477)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly platform that simplifies dropshipping, offering automated fulfillment for timely order processing and shipping. Its seamless Shopify integration and responsive customer support are highly praised. Features like branded packaging and a diverse product catalog enhance professional image and product sourcing. The platform's efficient logistics management and cost-effective subscription options, including promotional offers, are also valued for ...
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Exceptional support! Rafaela was incredibly helpful, professional, and fast in assisting me with the verification process. Everything was handled smoothly and efficiently. Highly recommend!
The app would not let me cancel my subscription. Even after going to their help center and typing in "how do i cancel my zendrop subscription" the top article read "how to upgrade my subscription" The app took 60 dollars from me and I didn't even use it. Total Scam
We're really sorry to hear about your experience. Please reach out to austin@zendrop.com so we can check your account and assist you further.
Amazing customer service. Always eager to help customers and have a lot of time and patience for customers.
I have been noting an issue with my product sourcing quotas. I got in contact with the team, and a chap named Khubaib managed to find the information required to satisfy my queries in a prompt and professional fashion. Great servide.
Hey all,
I am freshly new to this platform and I have received the best customer service within my dropshipping journey. I had a major concern which was resolved in less than 1 hour. I am grateful for this wonderful app.
Jesus Loves everyone of you btw!!!!!
Husnain, Nicole, Juan, Nykaa and Khubaib has been wonderful and always ready to help with utmost professionalism. They always answer all the queries and questions and explain with enthusiasm and own the problems. Kudos to them. Keep up the good work
I am new to dropshipping and I am having quite a learning experience but dealing with kind people makes my day. "I had an amazing experience with Shiza from Zendrop! She was incredibly kind, patient, and took the time to answer all my questions in a simple and clear way. Customer service like this makes all the difference, and I truly appreciate her help. Thank you, Shiza!"
Thank you for sharing your experience! We're so happy to hear that Shiza provided kind, patient, and clear support. Learning dropshipping can be a journey, and we’re glad to ...
Extremely small product selection, insane shipping times and shipping costs and they're constantly trying to upsell other services (discover winning ads with this, become a master trader with that etc.). They don't offer any chat/help, all in all it looks like they're here not "for the money" per se, but to trick you out of your money. In any case, that's what I got from them. I don't mean to ...
We’re really sorry to hear this and truly appreciate you taking the time to share your feedback. We understand your concerns and please reach out to austin@zendrop.com so we ...
The processing time is longer than before and the missing item still not yet resent to client. If they don't improve their service, we will consider other supplier.
We understand your frustration and sincerely apologize for the delays. Your feedback is important to us, and we’ll make sure to share it with our team. We’ll also follow up ...
the team is so incredibly helpful. Nyka and Jo dont leave me hanging or confused, and they carefully follow each ticket I opened, it helps so much on the journal of building my e-commerce business.