Reviews (10,131)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 31, 2024

Zendrop is one of the best quality supplier platforms in Dropshipping. In addition to their support team responding almost immediately, they have absolutely everything and of extreme quality. When you can't find a specific product, just add it manually to your store, and as soon as the first sale is made and you click to process it through Shopify, their system is automatically triggered and within a few hours, you already have a quote for your product at a very competitive price! Highly recommend!!

Khloe Cooper
United States
9 months using the app
June 14, 2024

I’ve been using Zendrop for my e-commerce business, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to navigate and manage orders efficiently. The product selection is vast and diverse, catering to various niches, which is perfect for scaling my business.

One of the standout features is the rapid shipping times. My customers are consistently impressed with how quickly their orders arrive, which has significantly boosted my store's reputation. The automated order fulfillment saves me a ton of time and hassle, allowing me to focus on growing my business instead of getting bogged down in logistics.

Customer support is top-notch! Whenever I’ve had questions or needed assistance, the Zendrop team has been prompt, professional, and incredibly helpful. Their commitment to ensuring a smooth and satisfying experience for their users really shines through.

CycloneFrost™
United States
About 2 months using the app
September 17, 2024

I could not complete my task on my online store. Ammar found the problem and had a step by step solution. I found him professional, efficient and easy to communicate with.

misskissingyou
United States
31 minutes using the app
Zendrop replied September 20, 2024

Thank you for your feedback! We're glad to hear that Ammar was able to help you effectively and that you found him professional and easy to communicate with. Your experience is important to us!

July 22, 2024

Very Helpful individual and guided me on what I was doing wrong.

Thank you.

Deniile
United States
13 days using the app
August 30, 2024

the support Mr. Juan very helpful :) thanks

SOA Gaming 2305
Thailand
16 days using the app
Zendrop replied September 6, 2024

I'm glad our support was able to assist you. We appreciate your feedback.

June 25, 2024

I HIGHLY recommend this app! After setting up my Shopify store, I had received a Promo for a great deal for Zendrop Plus. I had gotten under the weather and missed the offer!! I was devastated because this was a great offer and I really need to save as much money as possible right now! It crossed my mind to just ask and see what the bot tells me. I get a live agent on the bot, named Joshua. Joshua was great and made my experience wonderful as I am lost right now and need as much help as possible! It's very welcoming, having a bot with an option for a live chat! I have had the best experience so far! Thanks so much!!! -Erica

Fetch & Wag
United States
11 days using the app
July 1, 2024

I recently had an issue and reached out to Zendrop's customer support. The response was incredibly fast, and I was assisted by Joshua. He was exceptionally kind and thoughtful throughout the interaction. Joshua quickly understood my problem and provided an effective solution in no time. The efficiency and quality of service were impressive. Highly recommended!

E-Trend Hub
Philippines
26 days using the app
July 27, 2024

Great Customer Service! Love the product and the fast respond when questions arrive! I will recommend ir to all that want to initiate new business.

charmchicpr
United States
1 day using the app
August 4, 2024

I never have issues getting answers or help here.

OHANA TREE
United States
5 days using the app
August 28, 2024

This support is a great attribute to this program I recamend it and use it everyday.

twokk
United States
About 1 month using the app