Reviews (10,381)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

August 10, 2024

Juan as very quick and helped me navigate easily. The shipping price and cogs very low here for my product.

Trickledd
United States
About 1 month using the app
July 22, 2024

Just finished a CHAT with Kelley who assisted me. The chat was successful and I have to say that I'm impressed with the speedy response time. I've used chat boxes with other services that make you wait over 30 minutes before someone finally get's to you ...and then they ask a question, like "how can I help", to which you've already submitted when you started the chat!

"Zendrop and Kelley are okay in my book!"

GIFT5ER
United States
4 months using the app
August 20, 2024

Love them so far. Excellent support and great service.

GoPaw
Israel
4 months using the app
July 10, 2024

Very good customer attention, it is especially fast on answering your queries and, even when they do not know something, they are honest enough to tell you straight on your face. Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

Kiraras Store
Mexico
9 months using the app
December 4, 2024

The service of Khubaib was amazing, thank you to the Zendrop team.

My Store
Netherlands
About 1 hour using the app
August 18, 2024

I’ve just recently started using Zendrop. So far their customer service is outstanding. I am going to go through my store and map some more of my products to their platform if they continue to be less than their competitors. I was trying to find products at reduced prices and within minutes they found everything I needed. They saved me a lot of money.

Pretty and Powerful Enterprise LLC
United States
3 days using the app
August 15, 2024

Zendrop is my absolute favorite for dropshipping! Their customer support is excellent, and they have live chat, which is super helpful. Plus, they can find any product I need in less than two days. Zendrop is a game-changer!

AlleyNetworks
United States
26 days using the app
October 11, 2024

Its the best

StopifyX
United States
About 2 months using the app
Zendrop replied October 15, 2024

Thank you! We’re so glad you feel that way! Your support is greatly appreciated!

August 15, 2024

I had issue with linking my store and product, the agent Juan was very professional and helped me solve the problem in less than few minutes

My Store
United States
18 days using the app
August 4, 2024

I just spent about 1 hour on the phone with the Zendrop support team via chat. I worked on a problem all day that i could not figure out. I finally asked for some help and found a great person on the other end. She was knowledgeable patient and helpful. I can't say enough about the support and my experience. Way to go ZenDrop i will be a client for a long time.

Tonesora
United States
15 days using the app