Reviews (10,381)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

October 23, 2024

The best !

Kiddokom
Netherlands
21 days using the app
Zendrop replied October 29, 2024

Thank you! We’re so glad to hear that you think we’re the best! Your support means a lot to us!

October 22, 2024

great APP,will recommend it!

Alansma
China
About 17 hours using the app
Zendrop replied October 29, 2024

Thank you so much! We’re glad you love the app and appreciate your recommendation!

December 3, 2024

Please do not download this spamming app, I got charged without any use of their services.

Best Bark Blooms
India
13 minutes using the app
Zendrop replied December 13, 2024

We sincerely apologize for the inconvenience caused and understand your frustration. We will reach out to you to further assist and resolve this issue.

October 8, 2024

the best

Heaty Time
United Kingdom
2 months using the app
Zendrop replied October 10, 2024

Thank you for the compliment! We’re so glad to hear that from you.

September 30, 2024

one of the best service

MiniMark
Australia
3 days using the app
Zendrop replied October 2, 2024

We're glad you had a great experience. If there's anything specific you loved about the service, feel free to share!

August 27, 2024

Great customer service. Hasty when u need them to be.

meadows boutique
Australia
2 months using the app
November 6, 2024

great support

Valora
United States
6 days using the app
Zendrop replied November 22, 2024

Thank you! We're so glad to hear that you had a great experience with our support. We’re always here to help!

September 18, 2024

Customer service is Incredible, they respond in no time and they are really helpful.

Smylus
Canada
10 days using the app
Zendrop replied September 20, 2024

Thank you for your kind words! We're thrilled to hear that you had an incredible experience with our customer service. Your satisfaction is our priority, and we appreciate your feedback!

August 3, 2024

I think zendrop is extremely good, simple layout, easy to navigate, great shipping times for dropshipping and amazing fast-responsive customer support.

The only negative thing is that some products are way too expensive, which doesn’t allow for good profit margins and therefore makes it almost impossible to be profitable with paid ads.

Starloop
Sweden
6 months using the app
August 28, 2024

Aviod this company! There are plenty of other Dropshipping companies that are reliable and trustworthy.
I paid for the Plus plan and was told that I would be given a store and be able to check it out and request a refund within 5 days if I wasn't happy with it.
They did not send me the store, the 5 days passed and they refused to give me money back.
Apparently even though I had no store, I still had to decide within 5 days if I was happy with it or not!
They said they would give me the store but not a refund, I did not want to continue with a company that provides misleading information to get you to sign up and then doesn't do what they say.

My Store
Australia
8 days using the app
Zendrop replied September 6, 2024

We sincerely apologize for your less-than-ideal experience. To help resolve this, please contact us at austin@zendrop.com so we can assist you further.