Reviews (10,132)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 2, 2024

Support is very responsive & helpful, I really appreciate it!
I just started and Zendrop is very user friendly and easy to use.

B&M TECH
United States
About 1 hour using the app
Zendrop replied October 4, 2024

Thank you for sharing your experience! We’re thrilled to hear that you find our support responsive and helpful. It’s great to know you’re finding Zendrop user-friendly as you get started!

July 12, 2024

I recently had the chance to use the Zendrop dropshipping app and ran into a bit of a hiccup when trying to connect my store. Thankfully, their support team was super quick to help out. Jobelle from customer support was incredibly professional and knowledgeable. She resolved my issue in no time, which means I can now focus on my dropshipping journey without any worries.

If you're looking for a reliable dropshipping app with fantastic support, give Zendrop a try!

Phantasmic Pavilion
United Kingdom
2 days using the app
October 18, 2024

I love zendrop, great product and the best support! But the new billing feature is ass! You get charged 19$ for linking one product!

Seralina.de
Germany
About 22 hours using the app
Zendrop replied October 23, 2024

Thank you for sharing your thoughts! We appreciate your feedback on the new billing feature and understand your concerns. We're sorry for any frustration this has caused, and we'll reach out to you soon to discuss it further.

July 19, 2024

The team was very fast in responding to my questions and helpful with the answers

Skin care for you
Germany
7 months using the app
July 31, 2024

I would recommend great customer service questions was answered

Straight Gift
United States
About 1 month using the app
July 7, 2024

ease of access, quick funcionality and good step by step coaching system.

RixTix
Estonia
29 days using the app
Edited July 24, 2024

Helpful and assisted quite quickly

Shammah MD
United Kingdom
4 months using the app
October 27, 2024

i do not have any custamer and product

Elite Essentials
Kenya
9 days using the app
Zendrop replied October 29, 2024

We're sorry to hear that you're facing this issue. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!

August 6, 2024

Pretty good overall expierence. Unfortuanatly they still have not sorted the extension for aliexpress import. 1 start saddly. Great customer support tho so ill leave a 3

Summit Sports Goods
New Zealand
29 days using the app
Zendrop replied August 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

August 1, 2024

best supplier they have a grate customer service

All Sale
United States
3 months using the app