Reviews (10,132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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Zendrop support was very helpful today. all my questions and requests were answered and quickly. i am given 5 stars because this is the maximum...
Some of the features do not work as advertised. Such as the Aliexpress importer. The importer has had issues or reports of not functioning for nearly a year. Customer service in regards to any assistance in getting it to work was dissatisfying. I also made the mistake of topping up my credit balance to try and order some samples. However, you can't use the balance to do that and it was not very obviously stated as far as I can see. I will say the support agent I ended up dealing with to assist me in refunding the balance was helpful, which is the only reason I bothered to write this review.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
I started using Zendrop for some time now and really appreciates their dedication in ensuring they help as much as possible.
Mariane was very lovely and helpful in helping with reshipment for one of my customers. Thanks again!
recommend. Great customer support
CHARGING FOR NOTHING AFTER I ASKED TO REMOVE AND CANCELL SUBSCRIPTION!!!
We apologize for the inconvenience. We'll reach out soon to provide further assistance with this issue.
I would recommend great customer service questions was answered
Their support (C.) was prompt, kind, and deliberately helpful. So far the platform looks great and I'm positive they'll continue being this professional. 10/10 Recommend.
Been using this app for a while, faster service. Products arrive nicely, no complaints
Une interface on ne peut plus intuitive, un site fonctionnel et un support exceptionnel ! Des échanges clairs et rapides. Aussi, le support se charge de traiter vos demandes directement auprès des usines. Bref, top !
The most useful app so far for dropshipping. Makes my life so much easier