Reviews (10,376)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

October 11, 2024

Its the best

StopifyX
United States
About 2 months using the app
Zendrop replied October 15, 2024

Thank you! We’re so glad you feel that way! Your support is greatly appreciated!

October 21, 2024

Me han ayudado con mi problema y arreglado en 3 dias, muy efectivos y atentos

HumiAstral
Spain
3 months using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We're glad to hear that your issue was resolved quickly and that our team was attentive to your needs. Your satisfaction is our priority!

August 25, 2024

I am just starting out and had a question about ordering and processing and zendrops team helped me right away to understand. Loving this app so far

gizmo-grid
United States
14 days using the app
May 24, 2024

Zendrop is the best supplier. You can use it for free, so you dont have anything to lose.
They have the best support team I've ever experienced. I always ask for the exact sizing chart by the factory and I always receive it in about 24h.

The whole app is very easy to use, even if you have never dropshipped before.

The only two negative things about zendrop are the search feature (sometimes its hard to find the specific product you are looking for) and the product price. Its a bit higher. Another thing is the rather small product catalogue. But thats not a big problem because you can source pretty much any other product.

I really recommend zendrop. Especially for beginners.

Wunderwares
Germany
7 months using the app
November 10, 2024

they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it

Cat'n'Pets
Canada
About 2 hours using the app
Zendrop replied November 20, 2024

We sincerely apologize for the unwanted fees you’ve encountered, and we understand your frustration. This is not the experience we want to provide. We'll be reaching out to resolve any concern you may have.

June 21, 2024

This review is about their customer service. Every time I have a question or need to go over some issues, they are very quick to reply and provide answers and solution until I understand and all is resolved. If no one is available to chat live, then I get a notification via email letting me know when someone is ready and available to chat. I am always satisfied with their customer service! Thank you! :)

GloLuxLove
Canada
6 months using the app
June 20, 2024

I have been using Zendrop for about 8 months and they truly have been amazing the whole time any questions I needed answered or any problem I've ever come across that needed fixed they did promptly along with being super nice I give a 9/10 only thing better would being able to get the perks of being a VIP member before reaching the required sales needed but that's ok

Eminence Diamonds
United States
12 months using the app
August 5, 2024

The support team has been great. I am still trying to figure out the ins and outs of the application, but everyone was very helpful at zendrop.

Nanomads
United States
5 months using the app
March 22, 2024

I started my Brand in February and Zendrop has been amazing so far. They have a great selection of products. Anything you can think of they probably have it. The prices of them make it easy to make a good profit margin on sales. The customer service and support if you run into any issue the team at Zendrop will try their best to help. I had an issue with linking products to my site. I emailed the support team and Janelle from the team jumped right on it. I’m fully satisfied with the platform. I plan on continuing using this service in the future and I’ve had no problems so far. The make the process of building your e-commerce store seamless. Anyone with enough time could do it. Thank you everyone at Zendrop for making this possible. This is my first time starting my own business and Zendrop makes me confident I can take on the world by the horns.

Vouge Vista
United States
7 months using the app
December 10, 2024

Excelente atención al cliente 10 de 10

Mi tienda
Chile
About 1 month using the app
Zendrop replied December 13, 2024

Thank you for the fantastic feedback! We’re thrilled to hear you had such a great experience. Your support means a lot to us!