Reviews (10,425)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

October 14, 2024

Super service, très rapide même à 00H heure française !
Personnel très aimable et serviable, merci :)

SoFiltre
Belgium
About 2 months using the app
Zendrop replied October 18, 2024

We're glad to hear you had such a positive experience! It’s impressive that the service is so responsive at all hours. Thank you for sharing your feedback!

December 10, 2024

Excelente atención al cliente 10 de 10

Mi tienda
Chile
About 1 month using the app
Zendrop replied December 13, 2024

Thank you for the fantastic feedback! We’re thrilled to hear you had such a great experience. Your support means a lot to us!

August 7, 2024

Zendrop has made my drop shipping process so easy, especially being a beginner it really helps me. Very easy to use and understand and the customer service is impeccable!!

Pet Central Access
United States
2 months using the app
March 26, 2024

I just recently started using Zendrop a few weeks now and just been at awe with the ease of use and functionality of their amazing app.

My Shopify store is working so smoothly from order to fulfillment all because, and after I discovered and started using Zendrop on my store to fulfill orders.

The other amazing thing that I definitely want to point out, is Zendrop customer support. Just one word comes to mind to describe the service and support help I’ve received so far from their highly professional service team… AWESOME!!!!

I highly recommend Zendrop if You are looking for that well oiled, smooth sailing and top notch support team to help propel your eCommerce business to the next level.

SWAGGERLISTIC
United States
6 months using the app
July 22, 2024

They have a support team that reacts very quickly, which really helps with urgent questions. The app itself works very well; it's easy to use, and there are no complications when using it. The only feedback I would give is to provide the ability to know beforehand what the discount is when you have an order of 2 products or more, instead of finding out how much you save only after the customer has placed the order.

Shopenvara
Netherlands
28 days using the app
Edited June 14, 2024

Xlnt products, lots of options & choices, wonderful support, easy to follow and grow.

As I continue to build my store, I've leaned on support often & I've had a 5 star experience 99% of the time. I only had 1 frustrating issue out of 10 mos. Staff is extremely helpful & knowledgeable. The only downside, is no phone or live video chat, except classes (which are awesome & free), as everything is basic chat, but they always resolve my concerns.

TMD Essentials
United States
10 months using the app
April 23, 2024

Zendrop has been a game-changer for my dropshipping business. The platform offers a wide selection of high-quality products from reliable suppliers, making it easy to find and add products to my Shopify store. The automation features, including auto-fulfillment, streamline the order processing and shipping process, saving me valuable time and effort. I appreciate Zendrop's competitive pricing and fast shipping times, which have helped me provide excellent service to my customers. Overall, Zendrop has exceeded my expectations, and I highly recommend it to anyone looking to streamline their dropshipping operations.

LEYSOFT EXPRESS
United States
5 months using the app
Edited May 10, 2024

friendly interface and professional support. All services available in one platform. Zendrop has been in this business longtime, they know what they are doing.

EveryBodyStore
United States
Almost 2 years using the app
September 11, 2024

The support team is very good with fast response times, everything is effortless and easy to get done.

MystifyOfficial
Slovenia
12 days using the app
Zendrop replied September 13, 2024

We’re glad to hear you received excellent support. Thank you for your feedback!

June 24, 2024

I have been using Zendrop for my business, and I am extremely satisfied with their service. The platform is user-friendly and efficient, making my dropshipping process seamless. What truly stands out is their exceptional customer service. Whenever I have a question or need assistance, their team is always there to help, providing quick and reliable support. Zendrop has made a significant positive impact on my business operations, and I highly recommend them to anyone looking for a dependable dropshipping partner.

My Store
Denmark
7 months using the app