Reviews (10,382)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
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Thank you! We really appreciate your feedback and are glad you think so highly of us!
Removed money for no reason
We're sorry to hear that you've experienced this issue. We take these concerns seriously and want to help resolve it. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!
I am completely satisfied with the service. The support team is very fast, efficient, and friendly. Thank you once again.
The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Just had the best interaction with Kelley @ customer service. She was very well informed and had an answer for my every question. I was getting bogged down in fine details of shipping process. She was able to offer course correction and a new perspective on the problem. Very impressed. Thank you!
I am just recently trying to set up my online store and I am about to try ZENDROP, I have not started yet but customer service has been awesome
Tiene un catalogo amplio pero es complicado buscar el producto el buscador no esta muy optimizado, deberian agregar la busqueda por fotos para estar reduciendo el uso de atencion al cliente
So far I only needed support so I only can write about it.
I have to say I tried to use AutoDS but their customer service is more than worse! From them I got an answer in 2 days which is wow bad... And the problem I was waiting for them was a glitch in their system... All my product said "out of stock" when in reality I have no idea what those guys were doing, but horrible customer service, can't reach them at all.
With Zendrop it is different. I was listing products on my store and I had a very tiny little question and they answered me WITHIN MINUTES!!! WOW they are GREATE!!! And within 2 hours everything I needed, I got all the answers, from the team and from the manufacture.
So far all I can say is THEY ARE AMAZING!!!! Fast customer service!!! 10/10 Zendrop!!!!
J'ai reçu des réponses rapides dans la journée du support Zendrop. Il n'y a pas d'agent parlant français. Il faut traduire leurs réponses si besoin. Je suis au début de l'utilisation de Zendrop academy (Zendrop+). Tout est en anglais également, de même pour les visio pour les coaching collectifs. Si vous ne maîtrisez pas la langue ne vous y aventurez pas! Je n'ai pas encore mis en ligne ma boutique shopify.
Thank you for your feedback! We’re glad to hear that you received quick responses from our support team. We appreciate your suggestions regarding language support and will take them into consideration. If you have any further questions as you start using Zendrop Academy, feel free to reach out!
they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it
We sincerely apologize for the unwanted fees you’ve encountered, and we understand your frustration. This is not the experience we want to provide. We'll be reaching out to resolve any concern you may have.