Reviews (10,073)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 25, 2024

Great service, very quick to respond in the chat, so I like that very much. But I put took out 1 start because is lacking of explanations for users outside USA. Examples:A big WARNING for users from other countries, all prices are always set up in US$, to calculate your prices to your costumers you have to use google to know the price in your currency, its a pain plus never 100% accurate because it will depend on the exchange rate they use the day of the purchase. Also very important, if you are in another country, when picking up products you have to select as supplier zendrop, if you pick all suppliers, you will find a lot of wonderful products but they wont ship to your country. Thats my learning so far.

Hello Lassie Gift Shop
Canada
4 months using the app
June 4, 2024

Very professional team, support is always provided delivery on time, only one small issue forgetting the custom thank you card on some orders.

Havana Harmony
Netherlands
5 months using the app
August 30, 2024

Response times are a little long but good experience so far with the actual fulfillment side of things.

TopPaws
United States
About 1 hour using the app
Zendrop replied September 6, 2024

We’re pleased to hear about your positive experience with us. Please be assured that we will continue to offer the best assistance possible.

August 5, 2024

pretty good

Arakan Apparel
Australia
25 days using the app
June 27, 2024

Janelle was very polite and helpful in explaining to me how to Import a certain product. As the Aliexpress Importer is currently not working she showed me an alternative route.

My Store
United Kingdom
About 2 months using the app
June 2, 2024

Top. Just that you need to pay shipping costs for every single product on a multiple product order grinds my gears a bit.

But it's fine for starters so dive right in and achieve the freedom you desire.

SuisseMotion
Switzerland
6 months using the app
July 21, 2024

It's has products that you are looking for.

BossLadyBudgetDefense
United States
9 days using the app
June 30, 2024

It's been pretty good so far. The whole experience can be confusing and overwhelming but we'll worth it!

Peak Hits
Canada
27 days using the app
July 7, 2024

I would because it help buyers see your product

Perfect Golf swing mat
United States
8 days using the app
July 1, 2024

Works well, the Aliexpress Importer breaks sometimes though.

That Thing Trending
United States
6 months using the app