Reviews (10,382)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

July 26, 2024

I am loving this, I have just started and they answer questions and help you right away. I definitely recommend them!

My Store
United States
4 months using the app
July 1, 2024

Zendrop has been a game-changer for my e-commerce business! The platform is incredibly user-friendly, making it easy to find and source mostly high-quality products. The shipping times could be better. However, reliable customer service ensure I am always satisfied. Plus, the seamless integration with my online store saves me so much time and effort. Highly recommend Zendrop for anyone looking to elevate their dropshipping business!
Also, Jeffrey is great!

BRUTE GYM GEAR
Mexico
4 months using the app
July 1, 2024

To be honest, I haven't used the app. I bought it, started doing things but I just never got around to setting everything up. The support have been supernice this entire time and when I cancelled they didn't have to refund me but did without any discussion.

When I get around to having more time for this I will surely return.

Smokingdeer
Sweden
6 months using the app
August 22, 2024

Great service, they have a verry fast response!

Zandano.nl
Netherlands
7 months using the app
July 14, 2024

I've been using Zendrop for my Shopify store, and I couldn't be happier! The user interface is intuitive, making it easy to manage my products and orders. Their fast shipping and excellent customer support have truly impressed me. It has streamlined my dropshipping process, allowing me to focus on growing my business. Highly recommended for anyone looking to enhance their Shopify experience!

Clean Pod Ultrasonic Cleaner
United States
About 2 months using the app
July 8, 2024

I would recommend Zendrop 100%. I had an issues processing an order and reached out to the chat and customer care was very helpful. Researched the issue in the order and took the time to walk me through how to fix it and I was able to get the customers order out on time and the customer received the order within an excellent time frame.

Lamiiche
Canada
6 months using the app
July 21, 2024

This is my first time I bought items through Zendrop. I bought three items for testing the app and the system. The app is so friendly and allows you to find products easily and buy them. Now, I am planning to use Zendrop as the source of product for my online store.

Furthermore, I am satisfied with the professionalism and the good customer service provided by dropshipping expert, Cyril. Thank you.

AZADA
Canada
About 1 month using the app
June 21, 2024

This review is about their customer service. Every time I have a question or need to go over some issues, they are very quick to reply and provide answers and solution until I understand and all is resolved. If no one is available to chat live, then I get a notification via email letting me know when someone is ready and available to chat. I am always satisfied with their customer service! Thank you! :)

GloLuxLove
Canada
6 months using the app
October 15, 2024

Me atendió Jemima tras una duda con mi stock del producto. Se pusieron en contacto conmigo al instante y no pararon hasta solucionar mi problema. Una atención 10/10.

Tulip Blaze
Spain
About 2 months using the app
Zendrop replied October 18, 2024

It’s wonderful to hear how helpful Jemima was in resolving your issue! Prompt and dedicated support makes all the difference. Thanks for sharing your experience!

August 8, 2024

Zendrop is mission critical to our drop-shipping business. It has the flexibility needed to manage the most simple to the most complex business. It's definitely one of the best on the market.

Hulmstore
United States
3 months using the app