Reviews (10,215)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 15, 2024

I really appreciate the amazing customer support provided by this company. Their team is incredibly helpful and always resolves any order-related questions or issues promptly. I want to give a special shout-out to Cyril, who quickly and effectively resolved the refund issues with my orders.

PupsFaves
Canada
3 months using the app
October 9, 2024

I had a great expiration and was fast with Nina to help me with the issue I had with changing my address from US to DUCH; she was one of the toppers of Zendrop. Nina, thank you so much for your help. THANK YOU!!

Dennis L Stewart

My Store
Netherlands
10 minutes using the app
Zendrop replied October 15, 2024

Thank you so much for your kind words, Dennis! We're glad to hear that Nina was able to assist you quickly and effectively. Your appreciation means a lot to us, and we’re here to help whenever you need it!

July 3, 2024

Joining Zendrop has been one of the best decisions I have made. Their response time is amazing and the support team is great with follow up.
Any issues thus far have been resolved in a very short time frame. Staff are polite and professional.

Purposeful Encounters
United States
12 days using the app
Edited July 16, 2024

Zendrop is an outstanding dropshipping platform. It's user-friendly, and their customer service is top-notch. The support, including the Academy, is fantastic and provides invaluable resources for learning and growth. The platform offers everything you need to get started with confidence. Highly recommend!

Mini Munchkin
United States
4 months using the app
Zendrop replied June 24, 2024

Thanks for sharing your feedback. Can you please reach out to us at austin@zendrop.com and we'll be happy to get this sorted out.

Looking forward to hearing back from you and assisting you with this.

October 11, 2024

great team

Handric
Italy
About 2 months using the app
Zendrop replied October 15, 2024

Thank you! We’re glad you think so! We appreciate your support!

July 2, 2024

Amazing customer service and super helpful. Really appreciate Jinky for helping me throgh.

Montevaro
United States
3 months using the app
September 10, 2024

Very top app

tecnonline SP
Spain
About 2 months using the app
Zendrop replied September 13, 2024

Thank you for your feedback. We truly appreciate it.

November 1, 2024

The customer service is Phenomenal

My Store
United States
3 days using the app
Zendrop replied November 22, 2024

Thank you for the kind words! We're so glad to hear you had a great experience with our customer service. We strive to provide the best support possible, and your feedback means a lot to us!

June 3, 2024

Simple way to get started. Easy ways to learn and build for beginners starting out in e-commerce. Support team is fast.
Many opportunities that Shopify gives you.
I won’t spoil too much but give it a shot and let go of your worries, they will only hold you back!

slippo
United States
3 months using the app
November 13, 2024

J’avais un soucis par rapport à la connexion de mes produits sur mon site, Mariane a été très réactive
Merci infiniment pour l’aide
De plus l’application est très simple à utiliser avec une variété incroyable de produits !

MangHub
France
1 day using the app