Reviews (10,132)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 18, 2024

Fast responses by real human. Really easy to use and lots of cool feature. Starting to feel like it's worth the price.

VentiBelt
Canada
About 2 months using the app
September 17, 2024

The support team helped me out solving the problems with my account. Big thanks to Mariane

FutuFlex
Netherlands
About 2 hours using the app
Zendrop replied September 20, 2024

Thank you for your feedback! We're glad to hear that Mariane and the support team were able to help you with your account. We appreciate your shoutout!

July 16, 2024

Great and fast customer service! Janelle answered all my questions easily in the chat box : )

Love It! Boutique
United States
22 days using the app
June 22, 2024

The customer service is impeccable, I had a very specific and complicated problem dealing with a huge amount of product variants that I was unable to sort through, because I was given no product image and the SKU code did not match up with the product, but the team specifically Cyril helped me through the problem and now the path is clear.

My Store
United States
4 days using the app
July 18, 2024

Excellent support service, Jinky served me, I am satisfied with her help, she explained everything

Uncommon Joy
Canada
18 days using the app
July 18, 2024

Great customer service! Fast, polite and always helpful. 5 stars!

Evorp
Spain
8 days using the app
September 16, 2024

Good costumer support

Dripzy
Netherlands
16 days using the app
Zendrop replied September 18, 2024

Thank you for your review! We're glad to hear that our support team was able to help you.

November 2, 2024

Customer support is top notch. 100% recommended in my book.

My Store
Nigeria
4 days using the app
June 16, 2024

Amazing fulfillment service, the support is awesome and it is the service I trust to fulfill the products to my customers! Would recommend this to anyone starting out or even to people well into the business!

Melo
Canada
28 days using the app
June 24, 2024

WORST EXPERIENCE EVER!

I cannot emphasize enough how disappointing my experience with the Zendrop app has been. Despite upgrading to a paid plan, the service is absolutely terrible. The shipping options are incredibly limited, and even with the paid plan, they couldn't fulfill their own products on time.

No product , extension does not work if you downgrade means you must leave and your not welcome any more.

I expected a professional service, but Zendrop failed to deliver on all fronts. If you're looking for a reliable dropshipping solution, stay away from Zendrop. Save your time, money, and sanity.

Avoid this app at all costs!

BAMBY
United Kingdom
About 1 month using the app
Zendrop replied June 26, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.