Reviews (10,382)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

July 23, 2024

The training courses that come along with using there service has been so helpful and I love the quantity of items they make available

Sunset Cove
United States
3 months using the app
July 29, 2024

The staff were very understanding and helped me solve my problem, a fantastic website that allows us dropshippers to do our job easily

Hydro Zen
Germany
29 days using the app
July 19, 2024

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

EZ Tech Life
Greece
9 months using the app
Zendrop replied July 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

July 22, 2024

The Shopify Zendrop app is the best for dropshipping. It integrates seamlessly with Shopify, simplifies order management, and tracks shipments efficiently. The user-friendly interface and automation save time, making it ideal for streamlining ecommerce operations. Highly recommended.

Karma ♾️
Malta
About 2 months using the app
July 23, 2024

Customer service is great and they are available majority of the day to help you with any issues. I really enjoy using Zendrop as a supplier for my business needs.

TechPulse
United States
About 2 months using the app
July 5, 2024

hi,my experience with zendrop was very fantastic i highly recommend it to anyone looking for a streamlined and efficient dropshipping solution from the moment i started using zendrop i was impressed by the user-friendly interface that made navigating through the platform incredibly intuitive one of the standout features for me was extensive product catalog this will attractively bring potential customers.

Living Beyond
South Africa
About 2 months using the app
August 7, 2024

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

Fitsport
Australia
8 months using the app
August 12, 2024

support was quick to respond and helpful

Young Grannies
United States
Over 1 year using the app
July 2, 2024

I joined Zendrop not too long ago and had a pleasant experience so far. What I am most happy about is their quick and helpful customer service. I encountered a problem today and reached out to support via chat. I was quickly transferred to a representative and received a reply within 2 minutes. The representative was very kind and helpful and the issue was fixed in a few minutes. Very happy with my choice.

Paws & Beans
Canada
4 months using the app
July 1, 2024

Amazing customer service. I set up multiple accounts for different dropshipping stores. I only needed the plus plan on one of my accounts. After discussing it with the zendrop team through their easily accessible messaging system, they upgraded all of my accounts to PLUS for FREE.

Absolutely amazing customer service.

Beauti Sage
United States
4 months using the app