Reviews (1,460)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support and seamless Shopify integration, which simplifies product sourcing and order fulfillment. They value its automation features, like automatic fulfillment and real-time tracking, which boost operational efficiency. Additional perks include the use of a single subscription across multiple accounts and options for branded packaging. The platform also offers educational support to optimize usage.

May 6, 2024

The app is easy to use and the customer support is awsome. I have run into several issues with the function of this app and was confused a lot along the way, luckly I had help support. The quoting process is really confusing on this app and you can't see the cogs of your product from aliexpress untill a purchase is made, which takes another 2-3 days.

The Zen Home
United States
22 days using the app
June 5, 2024

had the absolute pleasure of working with jobelle not only was she able to figure out what the problem was she was able to excute resolution to the point where i was going to close out my account completely but beacuse of her i will hang in there a bit as she has made me feel comfortable that somone cared to help.

wymtech shop laniejahs
United States
6 months using the app
September 14, 2024

Ansprechpartner immer sofort da. Schnelle Bearbeitung

HouseHoldHeaven
Germany
4 months using the app
Zendrop replied September 16, 2024

Thank you for the positive feedback! We're glad to hear that our responsiveness and quick processing are meeting your expectations.

May 15, 2024

Highly recommend. I love the ease of navigation. Customer service is also great!

Nordia
United States
6 months using the app
December 13, 2023

Good customer service.

upfitness
Germany
6 months using the app
April 3, 2024

excellent support 24/7

EVIA
Israel
6 months using the app
October 29, 2023

Great customer support & services

GearSpot
Australia
5 months using the app
February 12, 2024

I only just started using Zendrop and with my first client I already had a problem. I contacted the support team and Ellah answered within 1 min (!) and helped me find a solution for my issue. I can only say, I am very impressed! Thank you Ellah!

Dream Art Design
Italy
5 months using the app
June 11, 2024

Very helpful, chat support. needed to know where thy had shipping and they got back to me very fast.

PepitoStore
Norway
5 months using the app
Edited August 20, 2024

Zendrop is a fantastic partner! Their support team is very helpful and responsive!! It's great having a one stop shop for my products.

Cool Gear Pro
United States
5 months using the app