Reviews (1,475)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that simplifies dropshipping, offering automated fulfillment for timely order processing and shipping. Its seamless Shopify integration and responsive customer support are highly praised. Features like branded packaging and a diverse product catalog enhance professional image and product sourcing. The platform's efficient logistics management and cost-effective subscription options, including promotional offers, are also valued for ...

October 7, 2024

Thanks to Mariane

Renvi
Netherlands
4 months using the app
Zendrop replied October 9, 2024

Thank you for acknowledging Mariane! We’re glad she was able to help you.

March 14, 2024

Zendrop has great customer service! You can always reach them via chat. I've also never had any problems with orders or parcels, which has unfortunately happened with other dropshipping providers. I can recommend Zendrop!

Dogadore
Switzerland
10 months using the app
May 30, 2023

I had an order replenishment issue & Kelley S. helped me tremendously. She was understanding, gave me a substitution for my customer's order & got everything done in a timely manner. Thanks so much Kelley!

Ellima Accessories
United States
10 months using the app
May 24, 2024

I've had a lot of struggles with the AliExpress importer tool, and had to figure out another way to get a product from AliExpress to my store. I contacted their customer support and they are some of the most caring likeminded people i've ever gotten to speak to. They figure out your problem with you and truly do everything in their power to help!

The UltraVac
United States
About 1 month using the app
January 8, 2024

quick response and friendly service

Tortuna
United States
9 months using the app
February 23, 2024

Joanna was extremely helpful helping me sort out account issues. Zendrop is very responsive and prompt.

HerFitStore
United States
9 months using the app
September 1, 2022

I have used Zendrop since inception. The staff are professional and timely expedited my orders. The selections are regularly updated and the best part is....they are a US vendor. As of yet, I cannot say anything negative about this company.

ShoppesOpen365
United States
9 months using the app
Edited September 8, 2023

Great UI, simple and straightforward to use. Lots of YouTube tutorials available to help when getting started. Customer support portal has seen some huge improvements lately and auto-fulfilment feature is great for saving time. My only complaint would be the cost of shipping, which can get up there sometimes depending on the product/destination, however it is almost always reliable and on time. ...

BlueRidge Co.
United States
9 months using the app
September 12, 2022

This app is super easy to use! I was able to add products to my inventory and place orders easily. Definitely recommend

TheVasRi
United States
9 months using the app
May 29, 2024

Zendrop has been a game-changer for my Shopify store with its fast shipping and high-quality products. Their user-friendly interface and automated fulfillment save me a lot of time. The customer support is top-notch and always ready to help. Highly recommend for anyone in the dropshipping business!

Salvora Amsterdam
Netherlands
About 1 month using the app