Reviews (10,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
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Great and fast customer support
Very fast and reliable support. Helped quickly and solved the problem straight away without any further problems!
received support from Franz!
The app has some good stuff, but I think it needs a lot more. Shipping times need to improve as well. I think it would help if they pre-ordered more items to store in the United States. Customer service is pretty good though.
Support client au top!
Thank you for your feedback! We're glad to hear that you had a positive experience with our customer support. Your satisfaction is our priority!
I would like to commend Franz for his exceptional assistance in resolving an issue I encountered recently. The support team provided prompt and effective solutions, demonstrating a high level of expertise and dedication. I greatly appreciate Franz's valuable support and would highly recommend their services.
bien, muchos productos de relleno, pero la atencion eficiente y rapida, recomendado
Zendrop experience is second to none, it's an amazing and user friendly app. The assistance you get from the email customer support (especially Nyka) is excellent. Nyka is very efficient, friendly, extremely supportive and very thorough in answering all your questions. Which makes dropshipping journey much easier to navigate. Thanks Nyka
Excelente atención al cliente 10 de 10
Thank you for the fantastic feedback! We’re thrilled to hear you had such a great experience. Your support means a lot to us!
I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free.
The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed.
Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose.
One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience.
Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.
I wanted more images to go with one of the products that I list from them and was able to get more from the live support agent, Mariane. She got it done in 5 minutes no problem.
Overall, I have been using Zendrop for almost a year. I used their template to build my site and fill it with a wide range of products. I appreciate being able to use the free plan to do it.