Reviews (9,951)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

February 3, 2023

Very helpful and easy to use. If I need assistance learning something new, they have plenty of helpful tips and answers in their academy section.

Qalo Commerce
United States
About 2 months using the app
November 6, 2022

Zendrop maked dropshipping easier, havent tested it fully since I have just started. But it easier to use than other platforms, and faster shipping time

Heat Flair
Norway
About 2 months using the app
August 3, 2022

I am using this app from 2 months , i have the worst experience with them, firstly their prices are too high in terms of others platforms ( big issue, i have faced ). As a result , you need to keep very low profit margin otherwise nobody will buy your product because others websites are selling that product at a very low price as compare to yours and the secondly they don't update product that this product's variant is out of stock, i have got orders and after you placed your order on zendrop, they will refund by saying that our supplier is out of stock which create big problem for customers as they will not come on your store next time. Third problem is that they will not send your order in 10-15 days ( as they mentioned ) , on almost every order they will send email that " order has exceeded 3 days to ship " , I am trying to find other solution as soon as i got , i will uninstall their app. Not recommend to anyone. Thanks

TheRomex
Canada
4 months using the app
Zendrop replied August 18, 2022

Hey there -- thanks so much for your honest feedback.

For the pricing concern, we're very confident that our prices are competitive, but we're always more than happy to take a look at any listings that are cheaper than ours to see if we're able to match.

For the out of stock issue, this is a very common concern that we're working very hard on improving. We have over 500k+ products in our catalog, and many different suppliers we work with -- it's very difficult to keep tabs on the status of every single product. We always recommend that you reach out to our Customer Success team any time you're about to test a new product to see what the current status is.

We're currently averaging at around 12 days to ship to your customer, but there are some processing complications that arise. I'd really like to chat about this with you in more detail, and make things right. Please shoot me an email at joshua@zendrop.com. I hope to hear from you soon!

March 2, 2023

It was really easy to use the app. Being a new dropshipper this helped me find products, easy to adjust prices and what I wanted and imported products easily to store

¡Chica Dale!
United States
About 2 months using the app
July 30, 2022

they will pull you in with a free plan but inorder to fullfil orders you have to pay. other then that great products and easy to use I wished they helped with the shipping calculations more

The Camaron Farm
United States
About 2 months using the app
November 29, 2022

must have platform for Dropshippers. Good supplier with interest products. I can recommend Zendrop.

flowerpet
Germany
4 months using the app
Zendrop replied December 7, 2022

Thanks so much for the positive review! We appreciate it very much.

February 18, 2023

Yes I would recommend this site to others. It was a easy process with the set up. I will give more details one I start using more of their products.

Roots 2U
United States
About 2 months using the app
March 11, 2023

best dropper I have worked with with the fastest delivery i recommended also the only thing I don't like you need to pay to full access.

PokyStore
United Kingdom
4 months using the app
January 2, 2023

I'm a beginner at this Dropshipping I've been setting up my store for a few days. I'm downloading app stores and so far, I really like your products.

Sitting Pretty In My J's (PJ's)
United States
About 2 months using the app
March 16, 2023

Estou aprendendo a usar, portanto ainda não é possível da minha parte realizar uma avaliação mais assertiva tendo em vista que apenas estou começando a usar.

Teodoro&Rangel
Brazil
4 months using the app
Zendrop replied March 16, 2023

Understood completely. We are extremely confident that after you give the app a try, and test out all of the features, you'll find that it's a fantastic tool to help you in your dropshipping journey. I hope in time you have a 5-star experience!