Reviews (10,425)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

Edited March 1, 2025

I want to sincerely thank Jo for the outstanding support and assistance. Jo was incredibly helpful, professional, and quick to respond to my concerns. Their clear communication and willingness to go the extra mile made all the difference. I truly appreciate the effort and dedication, and I highly recommend Jo to anyone in need of reliable and efficient service!

Thank you again, Jo!

boemos
Netherlands
12 months using the app
July 18, 2024

Very good customer service, super fast on answering everything I asked and I asked a lot. I am new to everything and have no idea what I am doing so my questions can be very confusing so I'm impressed with that all by itself. I would definitely recommend this dropshipping app over any other!!!

My Store
United States
About 2 months using the app
May 8, 2024

I'm having a small issue with a product ordered and within a minute of reaching out through chat I got to talk to a live person. Jobelle is nice and professional and easy to communicate with. I love the customer service and ease of being able to get a hold of someone who wants to solve the problem. Very happy with Zendrop so far!

Merch Mania
United States
4 months using the app
August 16, 2024

Great service! There was an issue with stock, ZenDrop reached out to me. I was on chat with Nyka, who was in contact with the supplier. Nyka offered great service, and we solved the problem. Works well and efficient.

Holulu
Serbia
29 days using the app
March 5, 2025

My experience with zendrop is amazing, They have winning products and their chat support are really amazing .

Highly Recommended!

Elvallo
United States
September 15, 2024

really good from the pro plan to the free - it is all you need to source and reliably dropship products without worrying about quality assurance.

SWEATY PAWS
Australia
25 days using the app
Zendrop replied September 16, 2024

Thank you for your positive feedback! We're thrilled to hear that both our Pro and free plans meet your needs for reliable sourcing and dropshipping, and that you trust us for quality assurance.

October 2, 2024

First impression; Great customer service!

zleepyz
Sweden
8 days using the app
Zendrop replied October 4, 2024

Thank you for your feedback! We're delighted to hear that you had a great first impression with our customer service. We’re here to help!

March 5, 2025

I'm pleased with my first experience chatting with Zendrop, Faye. My subscription and account issue was understood and dealt with quickly and sufficiently. Many thanks.

Sayby’s Sanctuary
United Kingdom
Edited July 18, 2024

I started using Zendrop for some time now and really appreciates their dedication in ensuring they help as much as possible.

Mariane was very lovely and helpful in helping with reshipment for one of my customers. Thanks again!

EnnG
United Kingdom
9 months using the app
April 27, 2024

They have lots of products and make importing products quite easy and straight forward. I have reached out multiple times and customer service is always helpful and extremely quick. Thank you very much Zendrop for helping a beginner dropshipper so much!

Happier Employees
United States
4 months using the app