Reviews (9,923)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

January 23, 2023

so far so good, just bit higher prices than ali express but the shipping is faster so ig its worth it . however shipping is high too.

Buckets
Canada
About 2 months using the app
April 1, 2023

Best for dropshipping very easy to use and I recommend to all other drophippers and very easy to use!

ParmourOdiare
Australia
About 2 months using the app
January 29, 2023

So far great product range to work with

Babyadora
Australia
3 months using the app
October 28, 2022

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Flash Golden Shopping
Brazil
About 2 months using the app
November 9, 2022

I tried multiple platforms and this is the best by far, cause all the others seem like a scam to be honest

TJSshops
United States
About 2 months using the app
September 18, 2022

Overall great app. Used it to source better shipping times and it did just that. Would recommend !!!

RatchetGadgetz
United States
About 2 months using the app
January 9, 2023

It is very easy to import products and it makes it easy to start finding products. I like the website because it very clear and nice.

BondoeExpress
Denmark
About 2 months using the app
February 10, 2023

Amazing, well-rounded platform. Customer service is on point and platform is easy to navigate. Zendrop is a go to for my drop shipping business.

My Store
United States
About 2 months using the app
December 10, 2022

would recommend base on the fact that they have fast selling products and the option for faster shipping

Boulder Classic
United States
About 2 months using the app
August 17, 2023

I subscribed to Zendrop because they keep stating how they have a large inventory of products that ship from the U.S., which is what I'm looking for. It turns out that the number of products shipped from the U.S. consist of cheap jewelry, t-shirts, and a few pet supplies. And there is no timeline to expand out the U.S. based products so you can actually have something worth buying that ships domestically. If you want some variety in your store catalog, you have to hope that the shipping from China is really fast. And processing of the orders can take up to 72 hours. I can understand some extra time if the order comes in over a weekend, but 72 hours is unacceptable to me.

Would you like to contact support for an order or a product? Good luck. They have 3 methods to contact support; chatbot, opening a support ticket, or using Discord. Not one of those options let's you open a new ticket. There are no phone numbers to call. There isn't an email address you can use to send in a request. It's all broken or not an available option.

I'll let this subscription run and move onto another drop shipper that has some idea how to do what they say. Which is a bummer because Zendrop, on the surface, is a great idea. They just can't deliver. No pun intended.

TailRings.com
United States
4 months using the app
Zendrop replied August 21, 2023

Thank you for sharing your feedback with us and we are sorry to hear that your experience was less than ideal.

To assist you with this, we have reached out to you directly via email and will make sure to assist you with the queries and grievances.

Excited to get this to a resolution!