Reviews (9,741)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies dropshipping and order tracking. It offers a wide selection of high-quality products with fast shipping times, enhancing customer satisfaction. Features like automated order fulfillment, robust product sourcing, and effective inventory management are highly valued. Additionally, responsive customer support, custom branding options, and educational resources such as live coaching and an academy further enrich the merchant experience. With competitive pricing plans, this app is well-suited for various business sizes and is praised for its comprehensive services and dedication to quality and support.

Edited January 18, 2023

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Miniwatchy
Norway
About 1 month using the app
October 14, 2022

Only 25 free orders :(
Has good products and much better shipping times then DSERS. Better products that ship from the US

JSP
United States
About 1 month using the app
November 2, 2022

In itself the app and website is pretty good. Well built and easy to import new products to your store. However, when signing up I was promised a "30 day free trial", but I only seem to be able to get a 7 day instead which is not a good way to welcome new people. For beginners this app has a expensive price for the paid plan which you will need to actually use it properly. Because of this I landed on a strong 3 stars since I can`t rate between 3 and 4 stars.

PristineGames
Norway
2 months using the app
Zendrop replied November 3, 2022

Hey there! Thanks for the honest review. You can use the app completely free using the Starter plan but we do offer the 7-day free trial to test out one of the paid plans. 30 days is something only offered when you have a promo code to apply. Please shoot me an email at joshua@zendrop letting me know where you saw the 30-day trial so I can help figure this out with you. Looking forward to hopefully hearing back from you soon.

December 18, 2022

Very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ALDINO
France
2 days using the app
February 11, 2023

Great support and products available to myself and my customers. Would recommend to anyone looking to start out.

Go-Dolly
Australia
About 1 month using the app
March 3, 2023

So far its amazing. Just got to see how orders go once launching and will update :) Hoping that my new drop shipping business will be successful while working with Zendrop!

UFOnGifts
Canada
2 days using the app
February 18, 2023

Min erfaring indtil videre er god, nemt at finde rundt i, og service virker også til at være helt iorden

PowerToGo
Denmark
About 1 month using the app
October 25, 2022

Been trying to get help from their team over email and its taking forever they've responded 3 times and not once helped me with the problem

Juice Cup
United States
2 months using the app
Zendrop replied October 27, 2022

Hey there! I'd love to get to the bottom of this and figure out what happened. Our Customer Success team does everything they can to respond to all new messages within an hour and all other messages same day. If your messages went unanswered, it's very possible they weren't properly routed to our ticketing system. Please reach out to me via email at joshua@zendrop.com so I get you sorted. I hope to talk to you soon!

March 21, 2023

have lot of supplies but not the trend ones, it is ok for the first try,if you want to find good products you have to search a lot

Colibrinova
Romania
2 months using the app
September 11, 2022

I imported one thing, but intend to import more when I find some stuff. Not too sure on what else to write, but here it is.

sirenaroseapothecarynmore
United States
2 months using the app