Reviews (10,272)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, ideal for beginners. They praise its diverse, high-quality product range and seamless Shopify integration. Features like automated order fulfillment and fast shipping options enhance customer satisfaction, while custom branding options strengthen brand identity. Exceptional customer support and valuable educational resources are also highlighted, alongside a cost-effective multi-account subscription model.

May 25, 2024

Great service, very quick to respond in the chat, so I like that very much. But I put took out 1 start because is lacking of explanations for users outside USA. Examples:A big WARNING for users from other countries, all prices are always set up in US$, to calculate your prices to your costumers you have to use google to know the price in your currency, its a pain plus never 100% accurate because it will depend on the exchange rate they use the day of the purchase. Also very important, if you are in another country, when picking up products you have to select as supplier zendrop, if you pick all suppliers, you will find a lot of wonderful products but they wont ship to your country. Thats my learning so far.

Hello Lassie Gift Shop
Canada
4 months using the app
June 1, 2024

Overall support when needed is great! However, I am still figuring out the best way to have a complete communication cycle when facing product availability and processing time challenges. I still recommend the app.

B4 Lifestyles
United States
Over 1 year using the app
May 7, 2024

Zendrop is great because you find a wide variety of products to put on your shopify store and they do the work of importing products and that information directly to your store!

Though I will say this, the product photos and/ or product descriptions can be lacking and you might have to go to other sites in order to find more information about a product instead of relying completely on zendrop

The customer service is great though and you can answers very quickly and the staff is super friendly.

This is all based on the Free Plan and as a store owner who has not sold any products to customers, there could be other caveats down the line but for now, it's a good place for beginners

Also a big plus is being able to import from aliexpress but that is available on the higher tiers now

EmuEden
United States
6 months using the app
June 20, 2024

I had I problem with my 3DS authentication but Nyka at Zendrop support helped me resolve this issue which I think deserves a review! She was patient and kind.

Hydro Shot
Canada
About 2 months using the app
June 4, 2024

Very professional team, support is always provided delivery on time, only one small issue forgetting the custom thank you card on some orders.

Havana Harmony
Netherlands
5 months using the app
June 18, 2024

Zendrop has been a game-changer for my dropshipping business. Their user-friendly interface, extensive product selection, and reliable shipping have significantly boosted my customer satisfaction. The customer support is top-notch, always responsive and helpful. The automated fulfillment process saves me time, and the competitive pricing allows for great profit margins. I highly recommend Zendrop to anyone looking to streamline their dropshipping operations!

FrostyFinds™
Greece
28 days using the app
November 7, 2024

Good app for dropshipping

OmniPlay
United States
About 23 hours using the app
Zendrop replied November 22, 2024

Thank you! We're glad to hear that you find the app good for dropshipping. We’re here to support you as you grow your business! If you need anything else, just let us know!

June 2, 2024

Top. Just that you need to pay shipping costs for every single product on a multiple product order grinds my gears a bit.

But it's fine for starters so dive right in and achieve the freedom you desire.

SuisseMotion
Switzerland
6 months using the app
August 13, 2024

Satisfied with the Customer service

Sarahbeauty
United Kingdom
12 days using the app
July 21, 2024

It's has products that you are looking for.

BossLadyBudgetDefense
United States
9 days using the app