Reviews (10,272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies product and order management, ideal for beginners. They praise its diverse, high-quality product range and seamless Shopify integration. Features like automated order fulfillment and fast shipping options enhance customer satisfaction, while custom branding options strengthen brand identity. Exceptional customer support and valuable educational resources are also highlighted, alongside a cost-effective multi-account subscription model.
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Great service, very quick to respond in the chat, so I like that very much. But I put took out 1 start because is lacking of explanations for users outside USA. Examples:A big WARNING for users from other countries, all prices are always set up in US$, to calculate your prices to your costumers you have to use google to know the price in your currency, its a pain plus never 100% accurate because it will depend on the exchange rate they use the day of the purchase. Also very important, if you are in another country, when picking up products you have to select as supplier zendrop, if you pick all suppliers, you will find a lot of wonderful products but they wont ship to your country. Thats my learning so far.
Overall support when needed is great! However, I am still figuring out the best way to have a complete communication cycle when facing product availability and processing time challenges. I still recommend the app.
Zendrop is great because you find a wide variety of products to put on your shopify store and they do the work of importing products and that information directly to your store!
Though I will say this, the product photos and/ or product descriptions can be lacking and you might have to go to other sites in order to find more information about a product instead of relying completely on zendrop
The customer service is great though and you can answers very quickly and the staff is super friendly.
This is all based on the Free Plan and as a store owner who has not sold any products to customers, there could be other caveats down the line but for now, it's a good place for beginners
Also a big plus is being able to import from aliexpress but that is available on the higher tiers now
I had I problem with my 3DS authentication but Nyka at Zendrop support helped me resolve this issue which I think deserves a review! She was patient and kind.
Very professional team, support is always provided delivery on time, only one small issue forgetting the custom thank you card on some orders.
Zendrop has been a game-changer for my dropshipping business. Their user-friendly interface, extensive product selection, and reliable shipping have significantly boosted my customer satisfaction. The customer support is top-notch, always responsive and helpful. The automated fulfillment process saves me time, and the competitive pricing allows for great profit margins. I highly recommend Zendrop to anyone looking to streamline their dropshipping operations!
Good app for dropshipping
Thank you! We're glad to hear that you find the app good for dropshipping. We’re here to support you as you grow your business! If you need anything else, just let us know!
Top. Just that you need to pay shipping costs for every single product on a multiple product order grinds my gears a bit.
But it's fine for starters so dive right in and achieve the freedom you desire.
Satisfied with the Customer service
It's has products that you are looking for.