Reviews (1,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate the app for enhancing business scalability and streamlining logistics. The Private Agent Program is highlighted for its personalized support in product sourcing and negotiations, significantly benefiting Shopify stores. Its simple Shopify integration and diverse product range cater to various niches. Additional resources like live workshops and an academy are beneficial, especially for newcomers. Customer support is noted for being quick and helpful across multiple channels.
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Very good service just the shipping is little bit expesive
Just started trying the app, the dashboard is clean and simple to use. Yet to use their service, will update my review after using it.
Je donne 4 étoiles à Zendrop pour son service exceptionnel. J'apprécie grandement la qualité et l'efficacité jusqu'à présent. Cependant, n'ayant pas encore lancé ma boutique en ligne, je me réserve la dernière étoile jusqu'à ce que je puisse pleinement évaluer l'impact de Zendrop sur l'expérience de mes clients. Si leur satisfaction est au rendez-vous, je serai ravi d'attribuer cette étoile manquante !
I juest started with Zendrop, and they really dont lie. They have EVERY PRODUCT. And i love it. I did struggle with a little glitch that made me unable to link a few roduct variants, but with the help of their team, everything got fixed. The team is extremely fast at answering too, and at any given time of the day. I told them my prolem, and sent them the link of the product that dificuties, and boom. Each fixed in under two minutes. You can even see the change happen before your eyes. I really do recomend this and honnestly it would be a five start if it wasnt for the little bug.
fast service and very polite customer service!
Thank you for your feedback! We're glad to hear that you experienced fast service and polite customer support. We appreciate the 4 stars and will continue working to make your experience even better!
I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good !
Thank you for sharing your experience! We’re glad to hear that our customer support has been responsive and helpful so far. We hope your sample order goes smoothly, and if you need any further assistance, don’t hesitate to reach out. Wishing you the best as you get started!
Customer service is lovely, if you can get past the AI to talk to the real agents they are very sweet. I was personally helped by Shiza and Shaun and received great service. The only downfall is getting past the AI some times.
Thank you for your honest feedback! We’re glad to hear that Shiza and Shaun provided you with great service and that you had a positive experience with our real agents. We also appreciate your note about the AI - your input helps us improve the experience, and we’re always here to assist you whenever you need support.
Thank you for leaving a 4-star review! We’re glad you’re enjoying the platform and wish you continued success ahead.