Reviews (1,429)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies product sourcing and order fulfillment. Its automated system is noted for efficient processing and shipping, particularly in the U.S. The extensive product catalog and fast shipping options are highlights, along with responsive customer support and branded packaging options. The ability to use a single subscription across multiple accounts is beneficial for managing several stores.

April 26, 2025

I have been noting an issue with my product sourcing quotas. I got in contact with the team, and a chap named Khubaib managed to find the information required to satisfy my queries in a prompt and professional fashion. Great servide.

The Market Store
United Kingdom
3 months using the app
March 21, 2025

5 day refund policy + unreasonable customer service meant I was charged and refused a refund for downloading the app for about 20 minutes while I was showing someone... Free plan available? Not so sure.

BreezeBands
New Zealand
2 months using the app
Zendrop replied March 25, 2025

Sorry to hear about your experience. We understand your frustration and appreciate your feedback. We'll reach out to you as soon as possible to assist you further.

May 21, 2025

Jacob was super helpful today! I was confused about something and he was patient and answered all my questions. A++++

Poshiva
United States
5 months using the app
April 21, 2025

Hey all,

I am freshly new to this platform and I have received the best customer service within my dropshipping journey. I had a major concern which was resolved in less than 1 hour. I am grateful for this wonderful app.

Jesus Loves everyone of you btw!!!!!

Koselig Projectors
United Kingdom
About 1 month using the app
April 7, 2025

The app would not let me cancel my subscription. Even after going to their help center and typing in "how do i cancel my zendrop subscription" the top article read "how to upgrade my subscription" The app took 60 dollars from me and I didn't even use it. Total Scam

Bis
United States
About 1 month using the app
Zendrop replied April 8, 2025

We're really sorry to hear about your experience. Please reach out to austin@zendrop.com so we can check your account and assist you further.

May 30, 2025

Five stars for Shiza. She is helpful and quick respond and take care my questions.

TickcleT
United States
5 months using the app
April 21, 2025

I had a linking issue and Khubaib was super helpful and spent alot of time with me to get it all fixed. Thank you!

Chicano Threads
United States
2 months using the app
April 9, 2025

Husnain, Nicole, Juan, Nykaa and Khubaib has been wonderful and always ready to help with utmost professionalism. They always answer all the queries and questions and explain with enthusiasm and own the problems. Kudos to them. Keep up the good work

BrewXpress
Canada
3 months using the app
February 19, 2025

I can highly recommend Zendrop for dropshippers. Their UX is very user friendly compared to some other similar companies out there. I had also a great customer service experience with Hasnain, who answered in a second and I got immediate response on my question.

viinivarusteet.fi
Finland
About 1 month using the app
Zendrop replied February 21, 2025

Thank you for your recommendation! We're thrilled to hear that you find Zendrop's UI user-friendly and that Hasnain provided quick and excellent support. We appreciate you being part of the Zendrop community!

June 5, 2025

Great experience so far. New to Zendrop. Had a payment problem. Customer Service was a pleasant experience. After answering some prompts about my issue, I got directed to Hasnain, who handle my payment issues. He worked out the issue and everything was good to go again.

Full Storee
United States
1 day using the app