Reviews (10,430)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

December 9, 2024

So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..

Swaggerdad
United States
11 months using the app
Zendrop replied December 20, 2024

Thank you for your kind words! We're so glad to hear you're enjoying the customer service and that it’s been helpful to you. We appreciate your feedback and look forward to continuing to support you!

February 13, 2025

Zendrop support was fast and resolved my issue and questions within 24 hours the same day. Highly recommend for easy dropshipping and fast support.

The Luxe Studio
United States
8 days using the app
Zendrop replied February 18, 2025

Thanks for sharing your positive experience! We’re glad Zendrop support could help quickly. 🚀

January 23, 2025

perfect support and always there for the customers.

Schmerzorientiert
Austria
4 months using the app
Zendrop replied January 28, 2025

Thank you for your kind feedback! We're thrilled to hear that you've had a perfect experience with our support team. We're always here to help and ensure you're well taken care of! If you need anything else, feel free to reach out anytime.

February 2, 2025

Customer support is responsive and provides high-quality assistance. My issue was resolved quickly and efficiently.

MALRY
Netherlands
3 months using the app
Zendrop replied February 11, 2025

Thank you for your feedback! We’re so glad to hear that our customer support was able to resolve your issue quickly and efficiently. We appreciate your support!

March 4, 2025

customer service is very good. very responsive with quires and issues

thanks Faye

Forever Glow
United Kingdom
9 months using the app
Zendrop replied March 6, 2025

Thank you for your kind words! We’re glad Faye could assist you. 😊 Our team is always here to help! 🚀

March 6, 2025

The products and technical support at Zendrop is amazing. All of my questions were answered in a quick and professional manner. Thank you. Harold Estes, CEO Estesbrandsllc.com.

Estes Brands, LLC
United States
21 days using the app
Zendrop replied March 10, 2025

Thank you, Harold! We're thrilled to hear you had a great experience with our products and support. Wishing you continued success with Estes Brands!

February 10, 2025

Very good app and customer support, particularly from Mariane.

Smarter Homewares
United Kingdom
About 1 year using the app
Zendrop replied February 14, 2025

Thank you for sharing your feedback! It's great to hear that Mariane provided you with excellent support. We're happy you're enjoying the app and the service.

December 4, 2024

Today I made a mistake when adding a payment. I wrote an email and the support team took care of it immediately and was promised a reimbursement. They also offered me a free month to try the app and learn the basics to establish my online store. Looking forward to working with Zendrop!

All in One
Italy
About 1 month using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're so glad to hear that the support team quickly resolved your payment issue and offered you a reimbursement, along with a free month to explore the app. We're excited for you to continue working with Zendrop and wish you the best as you build your online store!

November 25, 2024

Starting out in the world of dropshipping, my biggest challenge was finding a reliable supplier. After days of research I decided to go with Zendrop. I found their platform much easier to navigate compared to other sites, and their customer support has been excellent. they always respond to my messages and address my questions, no matter the day. So far, I’m very satisfied and feel comfortable with them.

My Store
Venezuela
2 months using the app
December 3, 2024

Great company to work with. I love that they source products from trusted suppliers and by linking the products to my store the fulfilment process is smooth. The reps are always available 24/7 and very knowledgeable.

Shoe Fetish, LLC
United States
4 months using the app