Reviews (10,070)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

March 16, 2023

Estou aprendendo a usar, portanto ainda não é possível da minha parte realizar uma avaliação mais assertiva tendo em vista que apenas estou começando a usar.

Teodoro&Rangel
Brazil
4 months using the app
Zendrop replied March 16, 2023

Understood completely. We are extremely confident that after you give the app a try, and test out all of the features, you'll find that it's a fantastic tool to help you in your dropshipping journey. I hope in time you have a 5-star experience!

July 30, 2022

they will pull you in with a free plan but inorder to fullfil orders you have to pay. other then that great products and easy to use I wished they helped with the shipping calculations more

The Camaron Farm
United States
About 2 months using the app
February 18, 2023

Yes I would recommend this site to others. It was a easy process with the set up. I will give more details one I start using more of their products.

Roots 2U
United States
About 2 months using the app
January 2, 2023

I'm a beginner at this Dropshipping I've been setting up my store for a few days. I'm downloading app stores and so far, I really like your products.

Sitting Pretty In My J's (PJ's)
United States
About 2 months using the app
Edited June 4, 2022

UPDATED: I cancelled the app and removed it from my store. Zendrop assured me I would NOT be charged but they have just charged me $49. Ordered and paid on 7th May 2022. Zendrop kept blaming USPS. Even on 13th May Zendrop were saying the item had been shipped. However today, 26th May USPS confirmed that Zendrop did not put the product up for shipping until 20th May. Not impressed, don't like dishonesty! They say 1-3 days processing, 13 in my case! This is not the case for me and some others on here. We rely on this information when informing customers as to when they will receive their order. I got an emails from them telling me not to sweat it and to be transparent with my customer - what transparent like they are listing out of stock products as being processed within 1-3 days? They give low priority to first time buyers I would suggest. I was told that once I purchase more, processing times may increase. Sorry, but if you are displaying a product, it should be ready to go, or is available to source. You can view product for free, but if you want to sell them you have to pay $49/month in app fees. Their shipping rates are higher than I have seen in suppliers who also charge no app fees. I wish I had looked closer at the reviews here before installing this app. I have now removed all ZenDrop products from my store.

Coffee Purrfection
New Zealand
4 months using the app
Zendrop replied May 11, 2022

Thanks a lot for the feedback. We strive to provide our customers with the best experience possible, so we're really upset to see this review come our way. Our COO has already reached out to you via email to see what we can do to make it up to you, but let us also explain our side of things here so you can get a better understanding of how Zendrop works.

We have hundreds of thousands of products on our platform, they are products that we're able to source but are not yet in our warehouse. We have a way of getting 99% of products sourced within the 3 day time frame, but sometimes things take a little bit longer than expected. You unfortunately ran into one of those situations where things took a bit longer than we thought they would.

But we totally understand your frustrations and would like to make things right. We would like to talk through this issue and help you understand our side of things so we can come to an amicable solution to this problem. You can book a call to do that here: https://calendly.com/bradloeffler/30-minute-meeting?back=1&month=2022-05

Hope to hear from you soon!

January 16, 2023

Perfect

JONNY'S STORE
Sweden
4 days using the app
February 11, 2023

Hi There I just start using Zen drop. It is very easy to use! Very easy to finding and organizing product. Thank You

Shift Gadgets
United States
4 days using the app
January 23, 2023

I can import products that I find on the app instantly, they offer fast shipping to the United States which is also a plus! I also like that their customer service, they have solved many of my issues so far!

SovReine
Singapore
About 2 months using the app
August 5, 2023

Zendrop is a pretty solid app that does 90% of the work and you bearly have to do anything. For example by clicking a button your product goes straight to your shopify store.

Pet Mate
South Africa
About 2 months using the app
March 22, 2023

Easy to use application, a vast number and variety of product with a variety of prices. Great integration with Shopify.

Harry
Australia
About 2 months using the app