Reviews (10,406)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.
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Friendly customer support team!
A little confusing at the start. But it is pretty easy to navigate. Extremely good use with shopify.
ja is wel een goeie ap om mee beginnen en de klanteservices heeft me goed geholpen
Really easy to navigate and import products.
The community is just great and super helpful!
Integrates nicely with Shopify
CLEAR AND EASY TO USE IT! I LOVE ZENDROP FOR MY SHOPIFY STORE, SUPPORT AND ASSISTENCE EVERYTIME AVIABILE
Good guidance inside the website and vary organized website. For the free version its okay but the payed is a little expensive if your just starting.
I will recommend that Zendrop should bring the branded products towards there app.
this will great for the customers and the merchants to get products from this app.
Thankyou
The products are great but expensive
easy to use and very helpful when paired with shopifys online store options. would highly recommend.
I am using this app from 2 months , i have the worst experience with them, firstly their prices are too high in terms of others platforms ( big issue, i have faced ). As a result , you need to keep very low profit margin otherwise nobody will buy your product because others websites are selling that product at a very low price as compare to yours and the secondly they don't update product that this product's variant is out of stock, i have got orders and after you placed your order on zendrop, they will refund by saying that our supplier is out of stock which create big problem for customers as they will not come on your store next time. Third problem is that they will not send your order in 10-15 days ( as they mentioned ) , on almost every order they will send email that " order has exceeded 3 days to ship " , I am trying to find other solution as soon as i got , i will uninstall their app. Not recommend to anyone. Thanks
Hey there -- thanks so much for your honest feedback.
For the pricing concern, we're very confident that our prices are competitive, but we're always more than happy to take a look at any listings that are cheaper than ours to see if we're able to match.
For the out of stock issue, this is a very common concern that we're working very hard on improving. We have over 500k+ products in our catalog, and many different suppliers we work with -- it's very difficult to keep tabs on the status of every single product. We always recommend that you reach out to our Customer Success team any time you're about to test a new product to see what the current status is.
We're currently averaging at around 12 days to ship to your customer, but there are some processing complications that arise. I'd really like to chat about this with you in more detail, and make things right. Please shoot me an email at joshua@zendrop.com. I hope to hear from you soon!