Reviews (10,217)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 24, 2024

They are the best and also giving you so much listening ears, they are so proffossional and to they understand sellers make mistake sometimes and they have been helpful i will recomment them anytime

My Store
United Kingdom
About 2 months using the app
June 27, 2024

Good helping all the way through

Lucky products
Netherlands
6 months using the app
July 26, 2024

Je recommande Zendrop le support client et top on répond a toute vos question l'équipe Zendrop et vraiment a l'écoute de ces client

Boutique
France
About 1 month using the app
Edited June 14, 2024

Xlnt products, lots of options & choices, wonderful support, easy to follow and grow.

As I continue to build my store, I've leaned on support often & I've had a 5 star experience 99% of the time. I only had 1 frustrating issue out of 10 mos. Staff is extremely helpful & knowledgeable. The only downside, is no phone or live video chat, except classes (which are awesome & free), as everything is basic chat, but they always resolve my concerns.

TMD Essentials
United States
10 months using the app
June 14, 2024

Zendrop has a great customer service. I reached out to their chat bot and within a few minutes got linked up to a customer support agent. I had a few complications, and I am grateful that they could help me resolve my problems.

Hydrogen-Vitals
United States
19 days using the app
May 23, 2024

I have only recently installed this app - still adding products. So, I haven't place any order through Zendrop yet.

What I will say is that so far the support has been great. I have been receiving replies and help promptly. Hopefully this continues.

I also hope orders run smoothly, are delivered on time, and are in stock.

Sporty Types
New Zealand
3 months using the app
June 9, 2024

In one word. Perfect. Always friendly customer service and accurate help.
Even on midnight there is someone to help.

Primavera
Netherlands
3 months using the app
August 9, 2024

Juan immediately helped me when i reached out for his help! Within a few minutes my problem was solved by him. Great service!

Movi - Stockholm
Netherlands
28 minutes using the app
June 19, 2024

Truly a great customer support experience, fast response rate, very clear, concise & helpful. 10/10 for me.

ShopElektronica
Netherlands
About 2 months using the app
July 26, 2024

customer service is nice and answers super fast

My Store
Canada
2 days using the app