Reviews (10,400)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, suitable for both beginners and experienced users, and its diverse, high-quality product range. They value the seamless Shopify integration, automated fulfillment, and fast shipping options that boost customer satisfaction and business scaling. The responsive customer support, custom branding options, and educational resources are also highlighted, along with the benefit of using a single subscription for multiple accounts.

March 16, 2023

Estou aprendendo a usar, portanto ainda não é possível da minha parte realizar uma avaliação mais assertiva tendo em vista que apenas estou começando a usar.

Teodoro&Rangel
Brazil
4 months using the app
Zendrop replied March 16, 2023

Understood completely. We are extremely confident that after you give the app a try, and test out all of the features, you'll find that it's a fantastic tool to help you in your dropshipping journey. I hope in time you have a 5-star experience!

September 16, 2022

While this app pricing is amazing leaving you with a high margin with fast shipping this app is limited in products when it comes to the coffee niche

710 Coffee
United States
4 months using the app
January 29, 2023

So far Zendrop seems way way better than Aliexpress or Cj Dropshipping. Yes it may not have as much products, BUT the products it does have, are the high quality, proper, good products. The shipping times are pretty good. The user interface is amazing, so much better than any other dropshipping supplier I've seen.

See The Drip
United States
About 2 months using the app
December 2, 2023

Perfect APP for gaining time finding and publishing good products at your store. Quick support channels for solving any issue.

Buybox Premium
Peru
About 2 months using the app
Edited June 4, 2022

UPDATED: I cancelled the app and removed it from my store. Zendrop assured me I would NOT be charged but they have just charged me $49. Ordered and paid on 7th May 2022. Zendrop kept blaming USPS. Even on 13th May Zendrop were saying the item had been shipped. However today, 26th May USPS confirmed that Zendrop did not put the product up for shipping until 20th May. Not impressed, don't like dishonesty! They say 1-3 days processing, 13 in my case! This is not the case for me and some others on here. We rely on this information when informing customers as to when they will receive their order. I got an emails from them telling me not to sweat it and to be transparent with my customer - what transparent like they are listing out of stock products as being processed within 1-3 days? They give low priority to first time buyers I would suggest. I was told that once I purchase more, processing times may increase. Sorry, but if you are displaying a product, it should be ready to go, or is available to source. You can view product for free, but if you want to sell them you have to pay $49/month in app fees. Their shipping rates are higher than I have seen in suppliers who also charge no app fees. I wish I had looked closer at the reviews here before installing this app. I have now removed all ZenDrop products from my store.

Coffee Purrfection
New Zealand
4 months using the app
Zendrop replied May 11, 2022

Thanks a lot for the feedback. We strive to provide our customers with the best experience possible, so we're really upset to see this review come our way. Our COO has already reached out to you via email to see what we can do to make it up to you, but let us also explain our side of things here so you can get a better understanding of how Zendrop works.

We have hundreds of thousands of products on our platform, they are products that we're able to source but are not yet in our warehouse. We have a way of getting 99% of products sourced within the 3 day time frame, but sometimes things take a little bit longer than expected. You unfortunately ran into one of those situations where things took a bit longer than we thought they would.

But we totally understand your frustrations and would like to make things right. We would like to talk through this issue and help you understand our side of things so we can come to an amicable solution to this problem. You can book a call to do that here: https://calendly.com/bradloeffler/30-minute-meeting?back=1&month=2022-05

Hope to hear from you soon!

November 27, 2022

very nice and simple app that helps me get products from my website to the customers and quite short shipping time

vlooo
Ireland
About 2 months using the app
November 29, 2022

must have platform for Dropshippers. Good supplier with interest products. I can recommend Zendrop.

flowerpet
Germany
4 months using the app
Zendrop replied December 7, 2022

Thanks so much for the positive review! We appreciate it very much.

November 11, 2023

Wundervoller, sehr freundlicher und schneller Support. Ich habe allerdings nur 4 von 5 Sternen gegeben, da man mit der Nutzung der 100$ Credits aus dem Plus Plan ein wenig eingeschränkt ist. Es wäre super, wenn man die Sample-Bestellungen von Produkten, die man erst testen möchte, bevor man die in sein Shop stellt, auch mit den eigenen Credits bezahlen kann, um nicht selber noch groß zusätzlich Geld in die Hand nehmen zu müssen. Weiterhin wäre es auch super, wenn man Trends auch für verschiedene Länder auswählen könnte, wenn es schon die Möglichkeit gibt, sich die App in mehreren Sprachen anzeigen lassen zu können. Ansonsten tolles Unternehmen und ich bin auf die weitere Zusammenarbeit gespannt!

My Shopping Mall
Germany
About 2 months using the app
March 11, 2023

best dropper I have worked with with the fastest delivery i recommended also the only thing I don't like you need to pay to full access.

PokyStore
United Kingdom
4 months using the app
October 24, 2022

This App has helped me alot accomplish what I need to in my business. It's alittle slow but it gets the job done

luckyy puppies
United States
About 2 months using the app