Reviews (10,136)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 19, 2024

Truly a great customer support experience, fast response rate, very clear, concise & helpful. 10/10 for me.

ShopElektronica
Netherlands
About 2 months using the app
October 14, 2024

good

HumidifierLocomotive
Spain
12 days using the app
Zendrop replied October 18, 2024

Thank you so much for the review! We really appreciate your support. If you have any more feedback or questions, don’t hesitate to reach out!

May 22, 2024

Great customer service I will say! Every time I have an issue, they are very informative and resolve my issues or concerns. The platform is free which is great, but I've recently upgraded and it still amazing stuff. Shipping times are a bit lengthy for products coming from china, but overall it’s a good fulfillment center. I would recommend.

Sarah T’s Store
United States
6 months using the app
October 23, 2024

best

OniVibe
Bahrain
5 days using the app
Zendrop replied October 29, 2024

Thank you! We really appreciate your feedback and are glad you think so highly of us!

June 14, 2024

So far I'm satisfied with the approach, I'm currently creating a store and everything is simple, we'll see how it goes, I'll write in a month

My Store
Czechia
3 months using the app
October 29, 2024

The support is really awesome. They help you with everythung that you need. One of the best support that I've ever seen.
Thank you so much.

FluxMart
Portugal
6 minutes using the app
Zendrop replied November 1, 2024

Thank you for the fantastic feedback! We’re so glad to hear you had such a positive experience with our support team. Your appreciation means a lot to us!

September 12, 2024

good assistance

ZapLint
Kosovo
29 days using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We're glad to hear you received good assistance.

June 9, 2024

In one word. Perfect. Always friendly customer service and accurate help.
Even on midnight there is someone to help.

Primavera
Netherlands
3 months using the app
July 17, 2024

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

Myfayth
India
About 23 hours using the app
July 1, 2024

The customer support is amazing. Whenever I have a question, they respond quickly and are really helpful.

masDeals
Mexico
About 2 months using the app