Reviews (10,387)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

July 25, 2024

Needed help with a problem and got help from their support instantly 10/10

HappySlides
Sweden
3 months using the app
July 9, 2024

It's definitely one of the best out there !!! It definitely has way more products than the other suppliers, but I still sometimes find It difficult to find new products, as most of the products are available here after the trend has died down so it would be real nice if they could just increase their product range, overall, the experience was very good, the shipping rates, the product rates, I find all them very reasonable so yea pretty cool platform

Mystic Market
India
About 2 months using the app
Edited July 18, 2024

I started using Zendrop for some time now and really appreciates their dedication in ensuring they help as much as possible.

Mariane was very lovely and helpful in helping with reshipment for one of my customers. Thanks again!

EnnG
United Kingdom
9 months using the app
July 23, 2024

Jemima from support was polite, patient and understanding. She took the time to be sure of what I was asking and then promptly set about finding me a resolution. Thank you Jemima. Rob

Absolutely..pets
United Kingdom
About 2 months using the app
June 21, 2024

They are always there for you to help you with everything. They are so helpful and nice people . make your way to use and work your shop more easily. Thank you

JaMaLutz
Switzerland
4 months using the app
July 22, 2024

Great customer support, love to see it.
Also the website itself is very easy and useful to use, recommend it to others

Fortis
Ireland
28 days using the app
June 5, 2024

had the absolute pleasure of working with jobelle not only was she able to figure out what the problem was she was able to excute resolution to the point where i was going to close out my account completely but beacuse of her i will hang in there a bit as she has made me feel comfortable that somone cared to help.

wymtech shop laniejahs
United States
6 months using the app
Edited August 13, 2024

Thanks to mariane the support team rep i chatted with, she was very helpful and proffessional. i will recommend app.

Steph wellness Hub [SWH]
United States
5 months using the app
June 16, 2024

The price is a bit high to use this in Australia, thou, it all comes down to pricing strategy. The support team is very responsive, thoughtful, easy to communicate, and a big help.

My Pet Friend & I
Australia
Over 1 year using the app
February 2, 2024

Honestly, they're great!..but a bit pricey for a starting business. It's awesome that you can link / import AliExpress Items BUT you need a paid subscription for that. I wish I could get another free trial hahahaha...BUT overall, I think it's worth it...just, again, a bit pricey. And customer Service really is AMAZING by the way!

Brick Racer Champions
United States
About 1 year using the app