Reviews (10,387)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

September 16, 2024

quick replies

Drinkee.
Czechia
28 days using the app
Zendrop replied September 18, 2024

Thank you for your review! We’re glad to hear you appreciate our quick replies.

June 14, 2024

I’ve been using Zendrop for my e-commerce business, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to navigate and manage orders efficiently. The product selection is vast and diverse, catering to various niches, which is perfect for scaling my business.

One of the standout features is the rapid shipping times. My customers are consistently impressed with how quickly their orders arrive, which has significantly boosted my store's reputation. The automated order fulfillment saves me a ton of time and hassle, allowing me to focus on growing my business instead of getting bogged down in logistics.

Customer support is top-notch! Whenever I’ve had questions or needed assistance, the Zendrop team has been prompt, professional, and incredibly helpful. Their commitment to ensuring a smooth and satisfying experience for their users really shines through.

CycloneFrost™
United States
About 2 months using the app
January 13, 2025

die produktsuche ist grauenhaft. produktbilder sind unscharf, nicht von allen seiten fotografiert, oft nicht alle vorhandenen varianten fotografiert. die branding karte ist unscharf und macht beim kunden eher einen schlechteren eindruck, als einen guten. ausserdem kommen immer falsche produkte zu den wörtern die man in der suchleiste eingibt. Bspl. bei yoga kleidungen kommen normale tshirts die nichts mit sport zutun haben.

Glomotion
Germany
6 months using the app
Zendrop replied January 17, 2025

We appreciate your honest feedback and apologize for the issues you’ve encountered with product search and image quality. We understand how these challenges can affect your experience, and we’re committed to improving search accuracy and product presentation. Our team will review your concerns and work on making necessary enhancements. Thank you for bringing this to our attention!

Edited June 14, 2024

Xlnt products, lots of options & choices, wonderful support, easy to follow and grow.

As I continue to build my store, I've leaned on support often & I've had a 5 star experience 99% of the time. I only had 1 frustrating issue out of 10 mos. Staff is extremely helpful & knowledgeable. The only downside, is no phone or live video chat, except classes (which are awesome & free), as everything is basic chat, but they always resolve my concerns.

TMD Essentials
United States
10 months using the app
July 21, 2024

This app will be what you need to get sales up fast! Don’t give up sales will come.

pydesign
United States
19 days using the app
June 29, 2024

Joining Zendrop is one of the best decisions I have made.
Joining the Plus Plan was perfect for my store as well.
They have everything that can grow your dropshipping business
I was looking for such for a long time to take my business to the next level.
I am very happy with their products and customer service.

Dream Exito
United States
About 1 month using the app
August 9, 2024

Excellent customer service and very intuitive app. Highly recommended!

My Store
Canada
19 days using the app
July 8, 2024

Trusted suppliers and great customer service. Helped me with big issues in a short time, something which I didn't expect. I highly recommend them.

My Store
United Kingdom
4 months using the app
December 11, 2024

Atención muy clara y ayudan de manera inmediata. solucionando todo muy rapido

Infinitum Place
Chile
10 days using the app
Zendrop replied December 13, 2024

Thank you for your feedback! We’re glad to hear that you received clear and quick assistance. We’re always here to help!

October 26, 2024

Zendrop removed aliexpress feature terrible app

LabelsNY
United States
2 days using the app
Zendrop replied October 29, 2024

Thank you for your feedback. We’re sorry to hear you’re unhappy with the recent changes. We’d like to understand your concerns better, so we’ll reach out to discuss this further and provide alternatives.