Reviews (10,426)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

April 27, 2024

Great customer service so far - Jemima helped me with many questions! Quick to help and assist with any questions I had. I love how easy it is to import products to my shopify store. Such a great service - highly recommend!

Pampered Pawsies
United States
7 months using the app
May 7, 2024

Zendrop is great because you find a wide variety of products to put on your shopify store and they do the work of importing products and that information directly to your store!

Though I will say this, the product photos and/ or product descriptions can be lacking and you might have to go to other sites in order to find more information about a product instead of relying completely on zendrop

The customer service is great though and you can answers very quickly and the staff is super friendly.

This is all based on the Free Plan and as a store owner who has not sold any products to customers, there could be other caveats down the line but for now, it's a good place for beginners

Also a big plus is being able to import from aliexpress but that is available on the higher tiers now

EmuEden
United States
6 months using the app
July 19, 2024

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

EZ Tech Life
Greece
9 months using the app
Zendrop replied July 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

March 29, 2024

Zendrop is a dropshipping platform that aims to streamline and simplify the dropshipping process. It offers features like product sourcing, order fulfillment, and automated tracking. Zendrop also provides tools to help you find products, import them into your store, and manage your orders.
I do recommend Zendrop for anyone looking to start a dropshipping business online

Electron Shack
United States
About 2 months using the app
June 20, 2024

Simply the best supplier to make the drop and to create a solid brand around a product or more than one, very good for those who want to start creating their venture or more professional source of extra income, very good support being fast and attentive!

Zen Zone
United States
About 1 month using the app
July 17, 2024

As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!

LashBake ™
United States
About 2 months using the app
June 29, 2024

I usually don't like to use the help function on websites because it is not always helpful. But Joshua helped me out and did so very quickly. He had the answers to all of my questions and I did not need to repeatedly explain my problem to a bunch of different bots and helpers to get them. I explained once to the bot and then Joshua knew the situation and helped promptly. Zendrop is great.

Tenjin Warehouse
United States
3 months using the app
August 20, 2024

Love them so far. Excellent support and great service.

GoPaw
Israel
4 months using the app
July 30, 2024

The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.

Radiant Regalia
United States
Over 1 year using the app
Zendrop replied August 1, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

September 13, 2024

Brilliant app and very supportive customer service. Easy to follow up and as a new in drop shipping this app really helped my journey

OTAKU ANIBOY
United Kingdom
8 days using the app
Zendrop replied September 16, 2024

Thank you for the wonderful feedback! We’re delighted to hear the app and customer service have been so helpful for your dropshipping journey.