Reviews (10,130)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

January 6, 2023

This is a super helpful and amazing app, found so many good products and I recommend to so many people!

Save It
United Kingdom
15 days using the app
March 16, 2023

very good but a little expensive

Homebase
Denmark
15 days using the app
May 23, 2022

Next time please let your costumers know that you don't have the product in stock, and that the shipping times will be longer than your stated 10-15 days. If you don't communicate with us, how will I know the product is out of stock and will be delayed for possibly another month? Currently have 100+ orders to fulfill. Do better.

PulseSpeaker™
United States
29 days using the app
Zendrop replied August 18, 2022

Hey there!

Thank you very much for your feedback.

First, I wanted to say I'm sorry to hear that your experience with Zendrop hasn't been the best. We absolutely want to make this right, so please reach out to me via email at joshua@zendrop.com at your earliest convenience.

Second, I wanted to explain how this works behind the scenes. When it comes to the dropshipping business model, and the thousands of products / factories that we do business with, it's currently incredibly difficult to have a pulse on when something is going to be out of stock or there's a processing delay -- this is something we're informed of after an order is placed and our partners in China inform us of any issues. The only way we'd be able to understand the status of every product in our catalog is if we contacted each factory on a daily basis inquiring about the status of every product they're able to provide. As it stands, with 500k+ different products in our catalog, this isn't possible, but we're working on some very big improvements that will alleviate a lot of these logistical headaches.

I hope this explanation helps, but again, please don't hesitate to reach out to me via email so we can discuss all of this in greater detail. Cheers!

February 16, 2023

Super god, og nem måde at bruge deres website. Det er nemt og enkelt. Dejligt Kan varm anbefales her fra

Animalmafia
Denmark
15 days using the app
February 17, 2023

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ear piece cleaners
United States
14 days using the app
April 16, 2023

Very good app easy to use makes dropshipping waaay more comforting!
Intrested in the new features they have announcened too !

PadGear
Jordan
About 24 hours using the app
November 8, 2022

After struggling while testing every dropshipping platform out there, I finally tried Zendrop. Hands down, the best. Zendrop handles all the details and is EXTREMELY user friendly. I shouldn't have let the carton-like logo fool me into thinking it wasn't as professional as the competitors.

Sage & Ice
Canada
About 24 hours using the app
July 19, 2023

Overpriced Shipping for EU, and many products have disappeared from my Import list after a while, without medoing anything. Definetly wouldn't recommend

Upright Core
Greece
28 days using the app
Zendrop replied July 20, 2023

We are sorry to hear that your experience with Zendrop was less than ideal.

We have reached out to your email to assist you with this and will make sure to work with you to a resolution on the imports and the shipping cost issue.

Looking forward to getting this to a resolution and elevating your experience with Zendrop.

March 6, 2023

not sure yet

My Store
United States
29 days using the app
Zendrop replied March 6, 2023

Hey there! I hope that after testing out the platform you find it to be a 5-star experience. :) If you have any questions about anything, don't hesitate to request support by checking out support.zendrop.com.

December 16, 2022

bien fait mais aimerai avoir une page de produits qui ce vends beaucoup dans ses derniers temps. Facile d'utilisation et bien fait.

Ayuveda
United States
14 days using the app