Reviews (10,140)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 5, 2024

Good!

The Mini Scope
Sweden
6 days using the app
June 13, 2024

I highly recommend this app excellent customer service support with hassle free shipping and delivery.

Luxe Beauty LV
United States
8 months using the app
Edited May 30, 2024

Great service from the Zendrop team, their help is fast and on point. I would definitely recommend them to anyone. I even had a change of heart and decided to give customers free products rather than return them

Z CLOTHING
South Africa
About 2 months using the app
June 26, 2024

got me my first sale

Zeniqo
Australia
About 1 month using the app
November 10, 2024

respond without delay and work with good suppliers

Wehavo
United Kingdom
About 21 hours using the app
August 23, 2024

very good support. timely response

HomeStylio
United States
About 2 months using the app
June 10, 2024

In watching the videos during set up, some of the options shown aren't available or lack functionality to properly operate the store and over two weeks later I still can't open my store. No live customer service only email which is a HUGE time delay is resolving issues. If there is live support, I wouldn't know where to find it so if it's there, they aren't' making it easy to use

TrendyCoolStuff
United States
About 2 months using the app
Zendrop replied June 11, 2024

Thank you for sharing your feedback. We have reached out to you via email on the steps to reach out to us via live support.

May 24, 2024

Hi, I was helped by Jobelle Larga and she was able to answer all my questions and very quickly too. One important thing I need to say, zendrop service and shipping are both equally fast.

Best regards, and good luck with your store.

ShopAffiliateMB
Canada
7 months using the app
October 30, 2024

J'ai reçu des réponses rapides dans la journée du support Zendrop. Il n'y a pas d'agent parlant français. Il faut traduire leurs réponses si besoin. Je suis au début de l'utilisation de Zendrop academy (Zendrop+). Tout est en anglais également, de même pour les visio pour les coaching collectifs. Si vous ne maîtrisez pas la langue ne vous y aventurez pas! Je n'ai pas encore mis en ligne ma boutique shopify.

My Store
France
11 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We’re glad to hear that you received quick responses from our support team. We appreciate your suggestions regarding language support and will take them into consideration. If you have any further questions as you start using Zendrop Academy, feel free to reach out!

July 20, 2024

very happy

Veliyo
Germany
3 months using the app