Reviews (10,378)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

January 17, 2024

Support staff is wonderful and almost instantaneous. So far, the experience is wonderful.

Vacuumizer
United States
1 day using the app
December 3, 2023

Jo on the support team is quick to respond and very helpful.

Plushjama
United States
1 day using the app
January 2, 2023

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GetFastCharged
United States
1 day using the app
January 28, 2023

Awesome service. Keep up the good work. Cannot wait to make loads of money with Dropshipping. Thanks for all you do

Drpshipping1
United States
1 day using the app
March 6, 2023

Super easy to use. I'm addicted to importing items to my shop. It's so fast! Super fast to set up everything and customize descriptions and set my prices.

Manifest Gifts
United States
1 day using the app
January 29, 2023

Wow this app is very helpful and I recommend it for every dropshippers because you can find many products easily and with lower costs

Benjamin
Uzbekistan
1 day using the app
January 11, 2023

Estou gostando, espero que me traga resultados bons por que preço é alto e queremos vender. Mas parece ser muito bom.

Drop Mex
Brazil
1 day using the app
Edited August 8, 2023

They responded timely to my request about a billing issue I was facing on my account. I am totally impressed!

QualityFinds
Nigeria
1 day using the app
Zendrop replied August 7, 2023

Thank you for bringing this to our attention and we apologize for the inconvenience.

To assist you with this, we have reached out to you directly via email and have canceled the charge as well.

Looking forward to hearing back from you and assisting you with this.

February 11, 2023

probably one of the best service provider i believe.... definitely going to use their service one more time..

Paarizaatworld
Canada
1 day using the app
September 10, 2022

HERE IS MY HONEST REVIEW 1. I downloaded the paid version of zen drop
2. There are no good products on here I had to do ALL the work and import them from aliexpress myself
3. I am paying a monthly free and then they tried to charge me EXTRA for shipping on a item that has FREE SHIPPING listed on aliexpress hoenstly, i liked the app at first but that just seems SCAMMY and not worth it considering how I still am doing ALL THE WORK like $$$$ per month and then you're upcharging on shipping but advertise you are trying to help small business owners. YEAH RIGHT ! There are so many other FREE dropshipping apps that won't upcharge you

Space Kitten
United States
1 day using the app
Zendrop replied September 22, 2022

Hey there! I'm sorry to hear you haven't had the best experience with Zendrop so far. We have over 500k different products in our catalog so that can definitely make it a challenge to find the exact products you're looking for. We're working on improving our search functionality as well as improving our categories. Additionally, we've recently onboarded many new US suppliers -- a lot of great new products + fast shipping times! For the AliExpress topic, we don't do business with them at all. We source the same or similar products from our own trusted network of factories. We just pull the product listing information so you can start selling as soon as possible. This means that the product cost + shipping cost you see on AE is irrelevant (when you go through the full checkout process on AE you'll find that they're generally more expensive, lower quality products, and much longer shipping times). We do not upcharge, no hidden fees, nothing like that. Feel free to shoot me a message at joshua@zendrop.com. I'd love to have a chat about all of this in more detail. I hope to hear from you soon!