Reviews (10,378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
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great app. It's one of a few that make dropshipping so much easier and better and possible these days
I don't have any experience with Zendrop.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
As a beginner i can say this a User friendly app because they guide you well
Iniciei agora e estou gostando muito desse app, muito fácil de usar e auto explicativo. Espero poder termos sucesso com ele.
PLEASE BE AWARE: This app steals all product information from your store, including full descriptions for their own personal use as soon as you quote a product - it shows up on the zendrop site for everyone's use - costumer service is pretend bot, not humans and the cherry on the top - THEY KEEP YOUR CREDIT CARD INFORMATION and you can't delete it!!!
Hi there! We don't steal any product information -- the only thing we do is allow users to import public products from AliExpress using links (this pulls the description, images, etc). These listings are then made public on our platform which is standard and the same process applied to the hundreds of thousands of products currently in our catalog. We do have a bot that helps you resolve the most common issues but we 100% have real humans answering question from 9 AM (EST) to 5 PM (EST), Monday through Friday. You can have your credit card deleted by requesting that from our Customer Success team, but we have had a few complaints about it not being something you can do yourself which we are currently working on adding. That's simply a lack of functionality that we're correcting. I'm going to reach out to you via email here shortly to dig into these items in more detail. I hope to talk to you soon!
Estou iniciando os testes agora. Se o serviço for bom, venho dizer brasilsilsilsilsilsilsilsilsilsil
Well, here's an update after we launched. I had orders come through on Saturday and they are still in "quoting" process - and it's the following Friday. This is too slow. It should NOT take 6 or more days to quote a product. That doesn't even include processing it or shipping it! My customers are never going to get my orders. Now I've had to go to another fulfillment service. Please let us know when you can quote on-time. I'd like to really use this as my main app, but I can't do that now if you can't process the orders. I'm really disappointed about this ZenDrop. Please do better.
Hi there! I'm really sorry to hear about your product that took so long to quote. We sent out a push notification to all of our users about the delay, and we're in the process of addressing that -- it's a major issue that we're putting a lot of effort into. I know that you mentioned using another fulfillment service, but please ping me at joshua@zendrop.com. I'd love to discuss this in more detail, see about getting your quote handled, and how we can improve your experience overall. I hope to talk to you soon!
Una excelente atension a el cliente
I'm a first-time user of Zendrop and was surprised by its user-friendly and easy use. The dashboard on the left allows me to select various tools to get started, from sourcing products and instructions on how to upload them to my Shopify store. I also like the Zendrop Academy that I use to teach me how to grow my e-com store by optimizing and scaling my business.
I think Zendrop has covered everything pretty extensively for a beginning like me. I couldn't think of anything else that I'd ask at this stage. As a matter of fact I am just learning all these new tricks of the trade from Zendrop.